Help & Support - Bank Enquiries & Collections | OCBC Malaysia

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Specific Enquiries and Collections Department - General

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FREQUENTLY ASKED QUESTIONS

  • To report loss of ATM Card or Credit Card after office hours

    Please call +603-83175000

  • Collections- Servicing Credit Cards / Power Cash / Cash Financing-i

    Please call 1300 88 0698 or 1300 88 0798 (Monday-Thursday, 8.30am to 5.30pm and Friday, 8.30am to 4.30pm - excluding Public Holiday).

  • Collections- Servicing Mortgage Loans

    Please call 1300 88 0498 or 1300 88 0598 (Monday-Thursday, 8.30am to 5.30pm and Friday, 8.30am to 4.30pm - excluding Public Holiday).

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