Help & Support
Digital Banking - Online Security
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When I open the OCBC Malaysia Mobile Banking app, I see a pop-up message informing me that one or more apps on my device may not be from an official source. Why?
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Do I have to re-install the OCBC Malaysia Mobile Banking app when I see the pop-up message?
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Will the Bank know what other apps I have on my device through this security feature?
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I want to continue using my OCBC Malaysia Mobile Banking app alongside these apps. Is it possible for you to remove this control?
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I want to continue using my OCBC Malaysia Mobile Banking app. What can I do?
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What are ‘Accessibility’ services and how do criminals exploit them?
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How do I change the Accessibility settings for the third-party apps that I have downloaded?
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Why are some well-known apps being flagged by the OCBC Malaysia Mobile Banking app?
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I am an iOS user; how does this impact me?
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What are the official app stores?
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Where else has this been implemented?