Help & Support - Titanium Mastercard | OCBC Malaysia

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Cards - OCBC Titanium Mastercard

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frequently asked questions

  • What can I get from my OCBC Titanium Mastercard (Blue/Pink)?

    You can earn rewards points (OCBC$) on purchases validly charged to your OCBC Titanium Mastercard (Blue/Pink) as provided in the table below.

    Table 1

    REWARDS POINTS (OCBC$) TRANSACTIONS FOR REWARDS POINTS (OCBC$) CALCULATION
    12x Online & e-wallet spending on Double Date and Pay Day
    6x Online & e-wallet on other days
    1x All other retail sending

  • What is Double Date and Pay Day?

    Double Date refers to 1.1, 2.2, 3.3, 4.4, 5.5, 6.6, 7.7, 8.8, 9.9, 10.10, 11.11, and 12.12, while Pay Day refers to 25th of every month.

  • What is retail spending?

    Retail Spending means the total amount of your retail spending. The table below shows you what transactions are retail spending and what are not.

    RETAIL SPENDING

    (transactions below are included for rewards point (OCBC$) calculation)

    NON-RETAIL SPENDING

    (transactions below are excluded from rewards point (OCBC$) calculation)
    1. Online Purchases / e-Wallet / e-Commerce
    2. Local and overseas purchases
    3. Auto Debit / Recurring
    4. Instalment Payment Plan (IPP)
    5. Mail Order / Telephone Order
    1. Easy Payment Plan (EPP)
    2. Balance Transfer (BT)
    3. Call for Cash (CFC)
    4. Power Credit Cash Plus
    5. Auto Balance Conversion
    6. Outstanding Balance
    7. Cash Advance
    8. Finance Charge
    9. Annual Fee
    10. Late Payment Charge
    11. Reversal on Transaction
    12. Disputed Transaction
    13. Fraudulent Transaction
    14. Card Replacement Fee
    15. Service Tax
    16. Other Fees and Charges
    17. Donations to Charitable and Social Service Organisations
    18. Government - related payments
    19. Great Eastern Life/ General Insurance

  • Will I be entitled for rewards points on insurance premium when I pay with this card?

    Yes, you will be entitled for rewards points except for Great Eastern (GE) Life/General Insurance.

  • Will I be entitled for rewards points (OCBC$) when I purchase goods at overseas?

    Yes, as the purchase is not through internet or e-Commerce, it will be treated as other retail spend. If the overseas spend through the internet or e-Commerce platform, it will be treated as Online spend.

  • I like both the Blue & Pink Credit Cards. Can I apply for both?

    No. You may only hold your Credit Card in 1 Blue/Pink Design.

  • I have applied for principal and supplementary OCBC Titanium Mastercard (Blue/Pink). Can I have the principal card to be Pink and the supplementary card as Blue?

    Yes. The supplementary card colour may vary from the Principal Card selection upon application.

  • Is there a capping of rewards points (OCBC$) earnings?

    Yes. There is a capping of 20,000 rewards points OCBC$ for 12x rewards points (OCBC$) for online and e-wallet spend on double date and pay day and 6x rewards points (OCBC$) for online and ewallet spend on other days per statement cycle, once the capping has been met, customer can continue to earn 1x rewards point (OCBC$) thereafter.

  • Is there any annual fee for this OCBC Titanium Mastercard (Blue/Pink)?

    Yes, there is an annual fee of RM75 for the principal cardholder only.

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