Bank Feedback & Enquiries | OCBC Malaysia

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OCBC is committed to protect the personal data of our customers in line with the Personal Data Protection Act. Please take a moment to read our Privacy Policy so that you know and understand the purposes for which we collect, use and disclose your Personal Data.

Personal Banking

To safeguard your interest, please call us at +603 8317 5000 for request related to your accounts from 8.00am to 10.00pm daily.

Business Banking (for corporate accounts)

Please contact our Business Banking Hotline at 1300 88 7000 from Monday to Friday, 9.00am to 6.00pm.

Please take note that either this channel, nor any electronic channel is equipped to handle legal processes. Please deliver a sealed copy of the court order to be served on the Bank to any of our branches.

or email us at

Monday to Friday 8.45am - 4.45pm
(Excluding public holidays)