e-Statement is an electronic version of your paper statement in Adobe PDF format that can be retrieved through OCBC Online Banking. Your e-Statements will be stored securely as soft copy up to 12 months from the time of subscription, allowing you to retrieve them easily at any time.

This also helps to reduce paper clutter and save time in organising or keeping your monthly paper statements.

You can subscribe for e-Statement via OCBC Online Banking.

1. Log in to your account via OCBC Internet Banking.
2. Go to Your accounts > Manage e-statements.
3. You can choose to receive your e-Statements via 'Online Banking' or 'Online Banking and email'.
4. Select your option, and sign-up for e-Statement for your account(s) by checking the boxes.

OCBC Mobile Banking (Applicable for Flex Account Opening only)

1. Log in to your account via OCBC Malaysia Mobile Banking app.
2. Tap on top left Menu '=' > e-Statement > Manage e-Statements.
3. You can choose to receive your e-Statements via 'Online Banking only' or 'Online Banking and email'.
4. Select your option, and sign-up for e-Statement for your account(s) by checking the boxes.

You can view your e-Statements via both OCBC Internet and Mobile Banking.

1. Log in to your account via OCBC Internet Banking.
2. Go to Your accounts > View e-statements.
3. Click on the respective e-Statements for viewing.
4. To view certain products or the previous year's/month's statements, just select the account type, year and month from the respective dropdown list.

OCBC Mobile Banking (Applicable for Flex Account Opening only)

1. Log in to your account via OCBC Malaysia Mobile Banking app.
2. Tap on top left Menu '=' > e-Statement > View e-Statements.
3. Click on the respective e-Statements for viewing.
4. To view certain products or previous year's/month's statements, just select the account type, year and month from the respective dropdown list.

You can manage your e-Statement preference via both OCBC Internet and Mobile Banking.

1. Log in to your account via OCBC Internet Banking.
2. Go to Your accounts > Manage e-Statements.
3. Choose 'Online Banking' as the mode of receiving your e-Statement.
4. Select your account(s) by checking the boxes.

OCBC Mobile Banking (Applicable for Flex Account Opening only)

1. Log in to your account via OCBC Malaysia Mobile Banking app.
2. Tap on top left Menu '=' > e-Statement > Manage e-Statements.
3. Choose 'Online Banking only' as the mode of receiving your e-Statement.
4. Select your account(s) by checking the boxes.

You can set/change your e-Statement password through OCBC Internet and Mobile Banking.

1. Log in to your account via OCBC Internet Banking.
2. Go to Customer Service > Change e-Statement Password.
3. Key in and confirm your e-Statement password.
4. Click 'Submit'.

Alternatively,

1. Log in to your account via OCBC Internet Banking.
2. Go to Your accounts > View e-Statements/Manage e-Statements.
3. Select Change e-Statement Password on the left-hand side menu.
4. Key in and confirm your e-Statement password.
5. Click 'Submit'.

OCBC Mobile Banking (Applicable for Flex Account Opening only)

1. Log in to your account via OCBC Malaysia Mobile Banking app.
2. Tap on top left Menu '=' > e-Statement > Change e-Statement Password.
3. Key in and confirm your e-Statement password.
4. Click 'Submit'

Note:

Your new password can only be used to access your new statements. All previous statements will still be accessed using the old password. For more details, please refer to Change e-Statement Password page.

Each of your account's e-Statements can be retrieved up to 12 months from the date you signed up for e-Statement.

No fees/charges will be imposed to all customers of OCBC Online Banking and accounts eligible for e-Statement and email e-Statement.