Online Banking
Online banking
1. Login to online banking
2. Enter your Login ID, PIN and one-time password
3. Scroll over “Cheque Management”
4. Select “Stop Cheque Payment”
Request submitted after 9.30pm will take effect on the next working day
Important:
Phone Banking
1. Dial 03 8317 5000.
2. Select language.
3. Press 1 for Self Service
4. Press 1 for Transaction Banking Enter your Phone Code / NRIC number
5. Enter Telephone PIN
6. Press 3 Cheque Services
7. Press 2 Stop cheque
Customer service Centre
1. Dial 03 8317 5000
2. Select language
3. Press 0 to speak with Customer Service Executive
4. Press 1 for Banking Account Services
5. Enter Phone Code / NRIC number
Online banking
1. Login to online banking
2. Enter your Login ID, Password and one-time password
3. Scroll over “Cheque Management”
4. Select “Cheque Status Inquiry”
Important:
Customer service centre
1. Dial 03 8317 5000
2. Select language
3. Press 0 to speak with Customer Service Executive
4. Press 1 for Banking Account Services
5. Enter Phone Code / NRIC number
Phone banking
1. Dial 03 8317 5000
2. Select language
3. Press 1 for Self Service
4. Press 1 Transaction Banking Account Phone Code / NRIC number
5. Enter Telephone PIN
6. Press 3 Cheque Services
7. Press 1 Cheque Status Enquiry
The 50 sen processing fee for each cheque
issued will start only on 2 January 2015
(and not 1 April 2014). This was announced
by Bank Negara Malaysia.
Please click here to find out more on the press statement from Bank Negara Malaysia.
Online Banking
1. Login to online banking
2. Enter your Login ID, PIN and one-time password
3. Select “My Accounts”
4. Select “Deposit Accounts”
5. Select “Monthly Statements”
6. Select “Month” to view
Note: The account is required to be tagged to your online banking
Customer service centre
1. Dial 03 8317 5000
2. Select language
3. Press 0 to speak with customer service executive
4. Press 1 for Banking Account Services
5. Enter Phone Code / NRIC number
Branch
You will receive the banking statement within 7 working days via mail.
Branch
Placements will be processed immediately.
Online banking
Customer service centre
1. Dial 03 8317 5000
2. Select language
3. Press 0 to speak with customer service executive
4. Press 1 for Banking Account Services
5. Enter Phone Code / NRIC number
Branch
Note: This service is only applicable for Current Account / Current Account-i / Savings Account / Savings Account-i.