What is JomPAY?
JomPAY allows you to pay any bill through a bank's Internet Banking service (including OCBC Bank's) using funds from your Savings, Current or Credit Card accounts.
Is there any fee for using JomPAY?
No. JomPay is a free service.
Do I have to register before making JomPAY payments?
No, but you must have Internet Banking access with OCBC Bank.
What is the crediting time for JomPAY?
If you make a JomPAY payment before 5.00pm on a banking business day, the Biller will receive payment on the same day. For JomPAY payments made after 5.00pm on a standard banking business day, the Biller will receive payment on the next banking business day.
If you make a payment on a non-banking day, such as on a weekend or a public holiday, the Biller will receive the payment on the next banking business day.
What is Ref-1?
Ref-1 is a unique number used by your Biller to identify your payment. Ref-1 is printed next to the JomPAY logo on your bill/ statement/ invoice.
Is there a limit for JomPAY payments?
Since JomPAY transactions are performed via Internet Banking, your daily Internet Banking limit will apply. Some Billers may also charge a limit on the amount payable via certain accounts.
What should I do if my JomPAY payment is unsuccessful?
First, do check that your Biller Code and Ref-1 are correctly stated. If the problem persists, contact us at 1300-88-7000 (within Malaysia) or (603) 8317 5200 (outside Malaysia) from Monday to Friday, 9am to 6pm (excluding public holidays) for further assistance.
Standard JomPAY Payer Terms
Click here for the Standard JomPAY Payer Terms.