Help And Support
Trade Services - Trade Services cut-off times
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What are the trade services cut-off times for these products? Imports & Exports Letter of Credits, Collections, Guarantees & Trade Loan (IF/BA/EBP/LBP/FCTF/TR)
Support Department: Trade Finance Operations
Services Cut-off Time for receipt of instructions Turnaround Time Imports – Issuance of Letter of Credit/ Letter of Credit-i (LC/LC-i) By 3pm on T DayBy 5pm on T DayApplication received: By 3pm: T day by 6pmBy 5pm: T day by system processing window
After 5pm: T + 1 Day by 12 noon
Import Bills under LC/LC-i
-New
Import Bills under LC/LC-i
-Acceptance
Import Bills under LC/LC-i
-PaymentBy 12pm on T DayBy 3pm on T Day
By 5pm on T Day
By 3pm on T Day
By 5pm on T Day
All documents received: By 12pm: T day by 6pm
After 12pm: T + 1 day before 12pm
Acceptance instruction received: By 3pm: T day by 6pm
By 5pm on T Day By 5pm: T day by system processing window
After 5pm: T + 1 Day by 12noon
Payment Instruction received: By 3pm: T day by 6pm
By 5pm: T day by system processing window provided FX rate has been contracted
After 5pm: T + 1 day by 12noon
Inward Bills for Collection/ Inward Bills for Collection-i
-New
Inward Bills for Collection/ Inward Bills for Collection-i
-Acceptance
Inward Bills for Collection/ Inward Bills for Collection-i
-PaymentsBy 3pm on T DayBy 5pm on T Day
By 3pm on T DayBy 5pm on T DayBy 5pm on T DayAll documents received: By 3pm: Within the T day by 6pmBy 5pm: Within the T day by system processing window
After 5pm: T + 1 day by 12noon
Acceptance instruction received: By 3pm: T day by 6pmBy 5pm: T day by system processing window
After 5pm: T + 1 Day by 12noon
Instructions received: By 5pm: Within the T day by system processing window provided FX rate has been contracted
After 5pm: T + 1 day by 12noon
Exports - LC Advising/ LC Advising-i/ LC Confirmation/ LC Confirmation-i/ Transfer of Export LCs
Export Collection under LC/ LC-i
- Documents Examination
Export Collection under LC/ LC-i
1. Creation
(for Clean Documents and Documents not require document checking)
Export Collection under LC/ LC-i
1. PaymentBy 4pm on T Day
By 4pm on T Day
By 4pm on T Day
By 3pm on T Day
By 4pm on T Day
By 3pm on T DayBy 4pm on T Day
By 10am on T Day
By 5pm on T DayAll inward LCs received: By 4pm: within T day by 6pm
After 4pm: T + 1 day by 12noon
Confirmation request received: By 4pm: within T day by 6pm provided issuing bank limit is available
After 4pm: T + 1 day by 12 noon provided issuing bank limit is available
Transfer request received: By 4pm: Within T day by 6pm
After 4 pm: T + 1 day by 12noon
Documents received: By 3pm: Within T day by 5pm
By 4pm: Within T day by 6pm
After 4pm: T + 1 day by 12noon
Documents received: By 3pm: Within T day for courier same day uplift pick up time (range from 5:30pm to 6:30pm by branch)By 4pm: Within T day by system processing window
After 4pm: T + 1 day by 4pm
Proceeds/Funds received: By 10am: Within T day by 12noon
By 5pm: Within T day by system processing window
After 5pm: T + 1 day by 12noon
Export Bills Purchase/ Export Bills Purchase-i
- Documents Examination
Export Bills Purchase/ Export Bills Purchase-i
1. Creation
2. SettlementBy 3pm on T DayBy 4pm on T Day
By 3pm on T Day
By 4pm on T Day
By 5pm on T DayDocuments received: By 3pm: Within T day by 5pmBy 4pm: Within T day by 6pm
After 4pm: T + 1 day by 12noon
Documents received: By 3pm: Within T day for courier same day uplift pick up time (range from 5:30pm to 6:30pm by branch)
By 4pm: Within T day by system processing window
After 4pm: T + 1 day by 12noon
Funds/Proceeds received: By 5pm: Within T day by system processing window
After 5pm: T+1 day by 12noon
Outward Bills for Collection/ Outward Bills for Collection-i
- Creation
Outward Bills for Collection/ Outward Bills for Collection-i
- PaymentBy 3pm on T Day
By 4pm on T Day
By 10am on T DayBy 5pm on T DayDocuments received: By 3pm: Within T day for courier same day uplift pick up time (range from 5:30pm to 6:30pm by branch)
By 4pm: Within T day by system processing window
After 4pm: T + 1 day by 4pm
Proceeds received: By 10am: Within T day by 12noonBy 5pm: Within T day by system processing window
After 5pm: T + 1 day by 12noon
Shipping Guarantee/ Shipping Guarantee-i (SG/ SG-i)
- New
Shipping Guarantee/ Shipping Guarantee-i (SG/ SG-i)
- CancellationBy 2pm on T Day
By 2pm on T DayApplication received: By 2pm: Within T day by 4pm
After 2pm: T + 1 day by 12noon
Application received: By 2pm: Within T day by 4pm
After 2pm: T + 1 day by 12noon
Bill of Lading (BL)/ Air Waybill (AWB) Endorsement/ Bill of Lading (BL)/ Air Waybill (AWB) Endorsement-i By 5pm on T Day Request received: By 5pm: Within 1 hour from receipt of request at counter Banker's Guarantee/ Banker's Guarantee-i (BG/BG-i) & Standby Letters of Credit/ Standby Letters of Credit-i (SBLC/ SBLC-i)
- New / Amendment
Banker's Guarantee/ Banker's Guarantee-i (BG/BG-i) & Standby Letters of Credit/ Standby Letters of Credit-i (SBLC/ SBLC-i)
- CancellationBy 3pm on T DayBy 5pm on T Day
By 5pm on T DayStandard format banker's Guarantees applications received: By 3pm: Within T day by 6pmBy 5pm: Within T day by system processing window
After 5pm: T + 1 day by 12 noon
Request received: By 5pm: T + 1 day by 12 noon
After 5pm: T + 1 day by system processing window
All Trade Loans/ Financing: including Invoice Financing/ Invoice Financing-i (IF/IF-i)/ Banker's Acceptance / Accepted Bills-i (BA/ AB-i)/ Trust Receipts/ Trust Receipts-i (TR/TR-i)/ Foreign Currency Trade Finance (FCTF) / Account Receivable Purchase (ARP)
- Creation
- Settlement or ExtensionFor RENTAS transactions by 12pm on T DayAll other transactions by 3pm on T Day
By 3pm on T DayApplications received: By 3pm: Within T Day by 6pmAfter 3pm: T day by system processing window on best effort basis latest by 12noon on T+ 1Day
For applications with 50 pages or less supporting documents received: Same day per existing turnaround time
For applications with more than 50 pages supporting documents received: T + 1 Day
*Or T day, on best effort basis.
Instructions received: By 3pm: Within T Day by 6pm
After 3pm: T day by system processing window on best effort basis latest by 12noon on T+ 1Day
Incoming communication from counter party bank, e.g. tracer, rebuttal, correspondence, acceptance, refusal By 3pm on T Day By 3pm: T day by system processing window
After 3pm: T + 1 day by system processing window
Remarks: T Day is transaction day
Terms and Conditions:
All RENTAS related transactions must be received by the Bank by 12noon. The turnaround time for such transactions is by 3pm on the same day.