Please refer to this document for more details

Changes to Your OCBC Savings Account

We have converted your Builder/Builder Express/Multiplier/Builder Gold/Legacy Savings Account to MoneyMax Account because your Great Eastern insurance policy has lapsed/matured/been claimed/surrendered. Although your account type has changed, your account number remains the same.

For more information about OCBC MoneyMax Account, please refer to the below Product Information Sheet.

MoneyMax PIS (English)

MoneyMax PIS (Bahasa Melayu)

Terms and conditions

Please refer to this document for more details.

Please refer to this document for more details.

Please refer to this document for more details.

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Protect yourself from fraudulent schemes and apply for loans/financing directly through OCBC. Your safety is our top priority, and we want to help you stay safe from falling into fraudsters' tricks and traps.

For more online banking safety tips, please click here.

Please refer to this document for more details

Please refer to this document for more details

Please refer to this document for more details

Please refer to this document for more details

Please refer to this document for more details

In line with the announcement by the Monetary Authority of Singapore (MAS) and the Association of Banks in Singapore (ABS) on 28 July 2023, Singapore banks will cease all corporate cheques by the end of 2025, while clearing cheques for individual users will continue for a period beyond 2025.

In the interim, a cheque clearing fee (agent bank fee) will be introduced for all SGD and USD denominated cheques credited from 01 October 2024, which will be cleared by a Singapore agent bank. The applicable agent bank fee will be deducted from the proceeds prior to crediting.

Please refer to this document for more details

Please refer to this document for more details

Please join us in the search for 5-year-old Albertine Leo Jia Hui who went missing in Taman Botani, Iskandar Puteri, Johor recently. Details are per link here

For more information, click here.

Due to a change in the USD cheque clearing process at our US agent bank, we are currently unable to process USD cheques with a value exceeding USD 200, from 23 May 2024 until further notice.

USD cheques valued at USD 200 and below will not be affected.

Please plan your transactions to accommodate this temporary halt. We apologize for any inconvenience caused.

In 2019, OCBC implemented a streamlined process that allowed for the clearance of Singapore Dollar cheques within one day, instead of the previous five-day period.

However, in line with the Monetary Authority of Singapore's decision to eliminate the usage of cheques by 2025, we will be reverting to the usual five good business days clearing for Singapore Dollar cheques, effective from June 1, 2024.

Please plan your transactions accordingly to accommodate this change in the processing time.

Effective 5 Feb 2024, new OCBC Flex Account will not be offered anymore. For existing OCBC Flex Account holders, be assured that there will be no impact to your account and you may continue to operate the account as usual until further notice.

Dear customers, as part of our ongoing efforts to improve your online banking security, we highly encourage you to update your web browser to the latest version. Please note that using an outdated web browser to access the OCBC website could result in restricted access. Here are some reasons why it is important to keep your browsers updated:

1. Security
   Ensures the security of your online banking experience and safeguard you against potential cyber threats.
2. Compatibility
   Ensures the website interfaces are displayed accurately and improves the user experience with OCBC Internet Banking.
3. Performance
   Improves browser performances and ensures a smoother active session on OCBC Internet Banking.
4. New Features
   Comes with new extensions and features that helps to improve your overall experience with OCBC Internet Banking.
5. Bug Fixes
   Ensures a timely “bug fix” to prevent potential breakdowns that will impact your overall experience with OCBC Internet Banking. We recommend that you update your web browser to the latest versions as shown below:

For more online banking safety tips, please click here.

For more information: click here 

For more information: click here 

For more information: click here 

For more information: click here 

For more information: click here 

Thank you for your support and participation. We will be calling to notify the selected winners starting from 3 May 2023 onwards. Prizes will be delivered by 15 May 2023.

Please refer to this document for more details 

Please refer to this document for more details 

If you or your company has been adversely affected by the recent floods, please call us to discuss potential relief or restructuring measures for your existing loans or financing schemes: Individuals - +603-8317 5011; SMEs/microenterprises - +603-8317 5200; Corporate and commercial banking customers: call your Relationship Manager. The lines are open Monday to Friday, 9am to 6pm.

Please refer to this document for more details 

It has come to our attention that an email recently started circulating alleging personal moral misconduct on the part of two OCBC Malaysia staff. This is to confirm that the purported sender has categorically denied that his identity should be associated with the email and that it is thus fraudulent, defamatory and an attempted impersonation. All parties involved have since made police reports and instituted legal proceedings against whoever the perpetrator of the email might be. OCBC Malaysia continues to work closely on the matter with the relevant parties to ensure the Bank's reputation for maintaining the highest standards of conduct is always recognised, maintained and protected.

From 2023 onwards, a trustee acting for two or more beneficiaries in a single trust account, is no longer required to submit the updated trust account information and beneficiary's details to the member bank on an annual basis.

The trustee is obligated to maintain detailed records of the beneficiary's details, comprising the name and address of each beneficiary, and the amount or percentage of each beneficiary's interest in the trust account. The detailed records of the beneficiary's details are to be updated from time to time, for submission to either PIDM or the bank, as and when required by PIDM.

For more information, please refer to:

Malaysia Deposit Insurance Corporation (Disclosure requirements for Trust Accounts and Joint Accounts) Regulations 2012 

Malaysia Deposit Insurance Corporation (Disclosure requirements for Trust Accounts and Joint Accounts) (Amendment) Regulations 2022 

Thank you for your participation and congratulations to the lucky winners of Flex x DuitNow Campaign. The campaign winners will receive emails, SMS and/or calls from the Bank to notify them of their winning. Stay Tuned!

For more information, please refer to:

Flex x DuitNow Campaign Page 

Flex x DuitNow Campaign Winner List 

For revised rates:

Please refer to this document for more details 

For revised rates:

Please refer to this document for more details 

Please refer to this document for more details 

We recently discovered documents being circulated by one "Plantations International" claiming an association with OCBC Bank and several others in relation to Organic Musang King Durian plantation ownership opportunities in Malaysia. We would like to highlight that OCBC Bank does not have any association with "Plantations International" or United Tropical Fruits Sdn Bhd and that our logo has been used in the documents without our consent. Please call us at 03-8317 5000 if you have any questions. The public is advised to be vigilant to verify with the regulatory authorities (such as the Companies Commission of Malaysia) on any investment schemes (including schemes that are registrable/regulated under the Interest Schemes Act 2016).

For revised rates:

Please refer to this document for more details 

Please refer to this document for more details 

For revised rates:

Please refer to this document for more details 

Please refer to this document for more details 

This revised Product Information Sheet will take effect on 27 July 2022.

Please refer to this document for more details 

The Bank has revised the Terms and Conditions for Q3'22 CASA Top Up Promotion to provide clarity on Clause 5(e).

This revised Terms and Conditions will take effect 1 July 2022.

Please refer to this document for more details 

Effective 1 July 2022, there will be a RM0.50 fee charged to cardholders for each MyDebit Cash Out transaction using debit card.

Please refer to this document for more details 

The Bank will be sending SMS from 7 June 2022 to 8 June 2022 to the shortlisted customers of the JomPAY and Win Campaign ('JomPAY Campaign'). Customers who received the SMS are required to reply the SMS with the correct answer by 12 June 2022 to stand a chance to win the Campaign Prizes. Terms and conditions apply.

For more information, please refer to:

JomPAY and Win Campaign Page 

FAQ for Winner Selection SMS Blast 

The Bank will be sending SMS on 1 June 2022 and 2 June 2022 to the shortlisted customers of the #SoEasy Chinese New Year Campaign ('CNY Campaign'). Customers who received the SMS are required to reply the SMS with the correct answer by 5 June 2022 to stand a chance to win the Campaign Prizes. Terms and conditions apply.

For more information, please refer to:

#SoEasy Chinese New Year Campaign Page 

FAQ for Winner Selection SMS Blast 

Please refer to this document for more details 

• Starting 1 February 2022, the OCBC FRANK Account will be known as OCBC Flex Account.
• The features, terms & conditions and fees & charges of the Flex account remains the same as the OCBC FRANK Account.
• If you are holding the FRANK Debit Card, you can continue using the card until its expiry date.

Please refer to this document for more details 

In the following section:

• Part2B Section 3.3 (b) All terms and conditions stated in Clause [2.3] Tawarruq Fixed Deposit-i/Time Deposit-i shall apply to FCTD-i except that the Customer's rebate (ibra') on the Bank's Purchase Price shall be equivalent to the Profit.
• This updated Terms and Conditions will take effect starting 20 January 2022.

Please refer to this document for more details 

Effective 1 February 2022, there will be a RM1 fee charged to cardholders for each cash withdrawal at an ATM of another bank. OCBC cardholders can continue to perform cash withdrawal transactions at OCBC's ATMs for free.

The Bank has revised the Main Terms and Conditions for OCBC and OCBC Al-Amin.

This revised Accounts and Services - Main Terms and Conditions will take effect on 5 January 2022.

Please refer to this document for more details 

The Bank has revised the Terms and Conditions for Internet Banking, The term Internet Banking Services Terms and Condition has been revised to Online Banking Services Terms and Condition.

This revised Terms and Conditions will take effect on 21 December 2021.

Please refer to this document for more details 

Applications for URUS Now Open for Eligible B50 Customers.

The Association of Banks in Malaysia (ABM), Association of Islamic Banking and Financial Institutions Malaysia (AIBIM), Association of Development Finance Institutions of Malaysia (ADFIM) and Agensi Kaunseling dan Pengurusan Kredit (AKPK) are pleased to announce that applications for the Financial Management and Resilience Programme (Program Pengurusan dan Ketahanan Kewangan, URUS) for eligible B50 individual customers are now open and will remain open until 31 January 2022.

Please refer to this document for more details 

The Bank has revised the Terms and Conditions for the OCBC Booster, OCBC Booster-i, OCBC Premier Booster and OCBC Premier Booster-i accounts in line with our efforts to promote clarity and make it easier to understand key Terms and Conditions of the accounts.

This revised Terms and Conditions will take effect on 04 November 2021.

Please refer to deposits website for the revised Terms and Conditions

This revised Product Information Sheet will take effect on 21 September 2021.

Please refer to this document for more details 

For more information:

Please refer to this document for more details 

Please refer to this document for more details 

Please refer to this document for more details 

The Bank has revised its OCBC Al-Amin Accounts & Services - Main Terms and Conditions, Product Information Sheet for Fixed Deposit-i, Mi Fixed Deposit-i and Time Deposit-i effective from 29 March 2021.

Please refer to this document for more details 

Every year, PIDM, under Malaysia Deposit Insurance Corporation (Disclosure Requirements for Trust & Joint Accounts) Regulations 2012, requires depositors to submit the annual disclosure of their trust account and beneficiary information by 31 March.

As part of the operational relief measures to weather the COVID-19 outbreak, PIDM has granted an extension for depositors acting as trustees to make their submission by 31 May 2021 instead of 31 March 2021.

Please refer to this document for more details 

Please note that we will stop sending placement advices for Fixed Deposit-i and Time Deposit-i effective 1 April 2021 as part of our efforts to save our environment.

You may refer to your Fixed Deposit-i or Time Deposit-i receipt, monthly account statements or e-Statements and access OCBC Online Banking or Mobile Banking for details of your Fixed Deposit-i and Time Deposit-i placements.

To gain access to OCBC Online Banking, please sign up at www.ocbc.com.my/register.

The Bank has revised the Terms and Conditions (T&C) for the OCBC 360 Account/-i.

This revised Terms and Conditions will take effect on 3 March 2021.

Please refer to this document for more details 

For revised rates:

Please refer to this document for more details 

Please refer to this document for more details 

Please refer to this document for more details 

Please refer to this document for more details 

Please refer to this document for more details 

Please refer to this document for more details 

Please refer to this document for more details 

Please refer to this document for more details 

These terms and conditions will take effect from 6 November 2020.

For existing customers, these terms and conditions will take effect from 1 December 2020.

Please refer to this document for more details 

Please refer to this document for more details 

• Please refer to your monthly account statements/electronic statements, Internet Banking and Mobile Banking for details of your Fixed Deposit/Time Deposit placements.
• Need help to sign up for Internet Banking and Mobile Banking?
• Please go to Help & Support: Online and Mobile Banking or call our Customer Service at +603 83175000.

Please refer to this document for more details 

Starting 16 September 2020, the OCBC nuon Account and OCBC nuon Debit Card will be known as OCBC FRANK Account and OCBC FRANK Debit Card.

The features, terms & conditions, and fees & charges of the FRANK account and FRANK Debit Card, remains the same as the OCBC nuon Account and OCBC nuon Debit Card respectively.

Please refer to this document for more details 

Sukuk Prihatin is a Shariah compliant product issued by the Government of Malaysia and it offers a profit rate of 2.00% p.a at maturity*. Sukuk Prihatin is available for subscription to all Malaysian Individuals and Corporates/Institutions. Proceeds from the Sukuk Prihatin will be channelled to the Kumpulan Wang COVID-19 to finance measures announced in the economic stimulus packages and recovery plan to address the COVID-19 crisis.

For more information, please refer to:

Terms and Conditions (EN) 

Terms and Condition (BM) 

Sukuk Prihatin Knowledge Pack (EN) 

Pek Maklumat Sukuk Prihatin (BM) 

For more information on PENJANA initiatives and Sukuk Prihatin, please refer to:

PENJANA official website 

For revised rates:

Please refer to this document for more details 

For revised rates:

Please refer to this document for more details 

For revised rates:

Please refer to this document for more details 

Interest/profit rate for account balances above RM200k on Premier Save Account/Premier Save Account-i will be changed from a 1M KLIBOR fixing minus an adjustment rate to an independent interest/profit rate.

For more information:

Please refer to this document for more details 

For revised rates:

Please refer to this document for more details 

For revised rates:

Please refer to this document for more details 

For revised rates:

Please refer to this document for more details 

For more information, please refer to:

FCY Call account 

FCY Call account-i 

Every year, PIDM, under Malaysia Deposit Insurance Corporation (Disclosure Requirements for Trust & Joint Accounts) Regulations 2012, requires depositors to submit the annual disclosure of their trust account and beneficiary information by 31 March.

In view of the current Movement Control Order, PIDM has granted an extension for depositors acting as trustees to make their submission by 31 May 2020 instead of 31 March 2020.