Online Banking

Stay Safe Online.
Learn how to protect yourself.
Call OCBC Contact Centre at
03-8317 5000 for more information.
Got a call that your parcel
is stuck at KLIA till you pay?
It’s a scam!
Call OCBC Contact Centre at
03-8317 5000 for more information.
Don’t be too quick
to click on that link.
Call OCBC Contact Centre at
03-8317 5000 for more information.
Beware of phone scams!
And learn how to avoid them.
Call OCBC Contact Centre at
03-8317 5000 for more information.
Online Security Tips
  1. Did someone call to say your home Internet Broadband has been hacked? This is a scam call! Hang up immediately.
  2. Warning: Do not install any remote support / screen sharing application (Example: Team View Quick Support) on your mobile device. These applications will allow fraudsters to see all your information in your mobile device.
  3. Do not entertain calls on any outstanding credit card/personal loan or incoming fund transfer from Central Bank Malaysia.
  4. Do not entertain calls from Malaysian Anti-Corruption Commission (MACC) regarding the settlement of money laundering charges.
  5. Do not entertain calls/emails from any banks asking you to update your account number for Inland Revenue Board Of Malaysia tax refund.
  6. Do not reveal your account information, login ID, password, security image, security phrase, OTP and Challenge Code to a third party or to our bank’s staff. If in doubt, always call the official OCBC contact number listed in our website.
  7. Beware of phishing and malware. Do not click on any links provided in email, SMS, messaging apps or social media.
  8. Set your anti-virus/anti-malware software on auto-update and scan your device regularly. Regularly update your internet browser and your OCBC Malaysia Mobile Banking app to stay protected.
  9. Change your Internet browser security settings to support TLS 1.2 for an uninterrupted OCBC Internet Banking experience.
  10. Remember to use a combination of alphabets (including capital letters) and numbers to build a strong password. Your password should be between 8 to 12 characters. Remember to change your password regularly.
Types of Fraud
Phishing aims to trick you into clicking a message and revealing personal information.
Learn more
Phone Scam
Phone scammers will try to get your personal information in order to commit identity theft.
Learn more
Parcel Scam
Parcel scammers will try to coerce people into paying money to release goods sent to them.
Learn more
Urgent Payment Scam
Urgent messages that are falsely from a friend/relative asking you to transfer money quickly.
Learn more
Loan Scam
Fake financing companies that request your personal and banking details on the pretext of providing loans.
Learn more
Malware Attack
Links that trick you into clicking to false sites or downloading malware that can attack your hardware.
Learn more
Be Safe, Be Smart Against Fraud & Scam - a public community webinar series
Impersonation Scam, 4 May 2021
Online Shopping Scam, 15 June 2021
Investment Scam, 27 July 2021
Business Email Compromise Scam, 28 September 2021
Stay tuned for our next webinar on Illegal Loan Scam.
Have you received suspicious emails or encountered unauthorised transactions? Are you unsure if you are under a malware attack? Call our OCBC Contact Centre immediately at
03-8317 5000 so we can help clarify your doubts.