Online Banking - OneToken | OCBC Malaysia

Safeguard your transactions at your fingertips

OCBC OneToken

Secure your online banking and debit/credit card transactions using OCBC OneToken on the OCBC Malaysia Mobile Banking app.

BENEFITS

Easy and convenient

Your banking needs in one device. OneToken can be accessed anywhere you go, without the hassle of additional devices.

Your banking needs in one device. OneToken can be accessed anywhere you go, without the hassle of additional devices.

Enhanced security

OCBC OneToken can only be registered on one device at one time. Only OTPs generated on your registered device can be used to authorise your transactions.

OCBC OneToken can only be registered on one device at one time. Only OTPs generated on your registered device can be used to authorise your transactions.

Seamless user experience

OneToken integrates seamlessly with the OCBC Malaysia Mobile Banking app, providing you with a safe and hassle-free experience. Transactions made within the app are secured by OCBC OneToken when you authorise the transaction.

OneToken integrates seamlessly with the OCBC Malaysia Mobile Banking app, providing you with a safe and hassle-free experience. Transactions made within the app are secured by OCBC OneToken when you authorise the transaction.

HOW OCBC ONETOKEN WORKS

Step 1

Activate OCBC OneTOken

Take these steps to activate OCBC OneToken on the OCBC Malaysia Mobile Banking app.

Once activated, you can securely authorise:

  • Requests (e.g. updating personal details, adding new payees).
  • Funds transfers and payments made via the OCBC Malaysia Mobile Banking app and Internet Banking.
  • Card payments made on e-commerce websites and apps.

Step 2

Make transactions

Via the OCBC Malaysia Mobile Banking app: Simply review and submit your request via the app.

Via Internet Banking: Submit your request, then follow the steps provided to authorise the transactions. Depending on the transaction, you may be asked to authorise via a push notification or a 6-digit OTP.

Online card payments: Submit your request on the merchant’s website/app, then follow the steps provided to authorise the purchase.

Step 3

Authorise transactions

Via the OCBC Malaysia Mobile Banking app: Transactions made are secured by OCBC OneToken when you authorise them.

If you are asked to enter a 6-digit OTP, enter the 6-digit secure OTP on the authorisation screen.

Via Internet Banking: When you receive a push notification, review and tap on ‘’Approve’’. You can then return to your banking session.

If you are asked to enter a 6-digit OTP, retrieve it by tapping on “OneToken” in the app and enter it on the authorisation screen.

Online card payments: Tap on “OneToken” in the app and enter the 6-digit OTP on the authorisation screen.

HOW TO ACTIVATE

*You can only access OCBC Online Banking after a 12-hour cooling-off period upon activation of OCBC OneToken.

Be vigilant against fraud and scams

Find out more on how to avoid online scams, phishing and malware attacks.

GO DIGITAL WITH OCBC ONLINE BANKING

OCBC Malaysia Mobile Banking

Download the OCBC Malaysia Mobile Banking App today

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Available on Apple App Store, Google Play Store and HuaWei App Gallery

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Available on Apple App Store, Google Play Store and HuaWei App Gallery

Download now

Available on Apple App Store, Google Play Store and HuaWei App Gallery

Download now