Safeguard your transactions at your fingertips
OCBC OneToken
Secure your online banking and debit/credit card transactions using OCBC OneToken on the OCBC Malaysia Mobile Banking app.
Easy and convenient
Your banking needs in one device. OneToken can be accessed anywhere you go, without the hassle of additional devices.
Your banking needs in one device. OneToken can be accessed anywhere you go, without the hassle of additional devices.
Enhanced security
OCBC OneToken can only be registered on one device at one time. Only OTPs generated on your registered device can be used to authorise your transactions.
OCBC OneToken can only be registered on one device at one time. Only OTPs generated on your registered device can be used to authorise your transactions.
Seamless user experience
OneToken integrates seamlessly with the OCBC Malaysia Mobile Banking app, providing you with a safe and hassle-free experience. Transactions made within the app are secured by OCBC OneToken when you authorise the transaction.
OneToken integrates seamlessly with the OCBC Malaysia Mobile Banking app, providing you with a safe and hassle-free experience. Transactions made within the app are secured by OCBC OneToken when you authorise the transaction.
Step 1
Activate OCBC OneToken
Take these steps to activate OCBC OneToken on the OCBC Malaysia Mobile Banking app.
Once activated, you can securely authorise:
- Requests (e.g. updating personal details, adding new payees).
- Funds transfers and payments made via the OCBC Malaysia Mobile Banking app and Internet Banking.
- Card payments made on e-commerce websites and apps.
Step 2
Make transactions
Via the OCBC Malaysia Mobile Banking app: Simply review and submit your request via the app.
Via Internet Banking: Submit your request, then follow the steps provided to authorise the transactions. Depending on the transaction, you may be asked to authorise via a push notification or a 6-digit OTP.
Online card payments: Submit your request on the merchant’s website/app, then follow the steps provided to authorise the purchase.
Step 3
Authorise transactions
Via the OCBC Malaysia Mobile Banking app: Transactions made are secured by OCBC OneToken when you authorise them.
If you are asked to enter a 6-digit OTP, enter the 6-digit secure OTP on the authorisation screen.
Via Internet Banking: When you receive a push notification, review and tap on ‘’Approve’’. You can then return to your banking session.
If you are asked to enter a 6-digit OTP, retrieve it by tapping on “OneToken” in the app and enter it on the authorisation screen.
Online card payments: Tap on “OneToken” in the app and enter the 6-digit OTP on the authorisation screen.
*You can only access OCBC Online Banking after a 12-hour cooling-off period upon activation of OCBC OneToken.
Be vigilant against fraud and scams
Find out more on how to avoid online scams, phishing and malware attacks.
OCBC Malaysia Mobile Banking
Download the OCBC Malaysia Mobile Banking App today
Available on Apple App Store, Google Play Store and HuaWei App Gallery
Available on Apple App Store, Google Play Store and HuaWei App Gallery
Available on Apple App Store, Google Play Store and HuaWei App Gallery
to OCBC Online Banking or retrieve your Login ID/ reset password.
Don't have an OCBC Online Banking account? Register here.
Download OCBC Malaysia Mobile Banking app
Scan the QR code to download the app on the Apple App Store or Google Play Store.
