Security and Advisory - Type of frauds, Security Advisory - Types Of Financial Frauds

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Security Tips to Protect Yourself against Credit / Debit Card Fraud

Below are some valuable tips to minimise the risk of being a victim of credit / debit card fraud.


  1. Sign on your credit / debit card immediately upon receiving it.
  2. Keep your credit / debit card in the same place in your wallet or purse so that you will notice it immediately if it is missing.
  3. Keep the telephone number stated on the back of your credit / debit card so that you can immediately report lost or stolen cards, unauthorised transactions or disclosure of PIN to a third party.
  4. Keep a watchful eye on your card during transactions and have it returned quickly.
  5. Notify OCBC immediately upon receiving transaction alert if the transaction was unauthorised or has error.
  6. Keep all your charge slips and check it against your credit card / current / savings account statement as soon as you receive the statement. Report to OCBC immediately for any discrepancy.
  7. Notify OCBC immediately of any change in your contact number and address.
  8. Shred credit / debit card applications and anything with your credit / debit card number on it.


  1. Do not disclose the credit / debit card details, PIN or One Time Password (OTP) to any other person or unknown party.
  2. Do not write down the PIN on the credit / debit card, or on anything kept in close proximity with the card.
  3. Do not use a PIN selected from birth date, identity card, passport, driving licence or contact numbers.
  4. Do not allow any other persons to use your credit / debit card and PIN.
  5. Never respond to emails, websites or phone inquiries that request you to provide your credit / debit card information and / or account details.
  6. Never provide your credit / debit card information on a website that is not a secure "https:" site.
  7. Don't sign a blank receipt. When you sign a receipt, draw a line through any blank spaces above the total.