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Security Tips to Protect Yourself against Credit / Debit Card Fraud
Below are some valuable tips to minimise the risk of being a victim of credit / debit card fraud.
- Sign on your credit / debit card immediately upon receiving it.
- Keep your credit / debit card in the same place in your wallet or purse so that you will notice it immediately if it is missing.
- Keep the telephone number stated on the back of your credit / debit card so that you can immdiately report lost or stolen cards, unauthorised transactions or disclosure of PIN to a third party.
- Keep a watchful eye on your card during transactions and have it returned quickly.
- Notify OCBC immediately upon receiving transaction alert if the transaction was unauthorised or has error.
- Keep all your charge slips and check it against your credit card / current / savings account statement as soon as you receive the statement. Report to OCBC immdiately for any discrepancy.
- Notify OCBC immediately of any change in your contact number and address.
- Shred credit / debit card applications and anything with your credit / debit card number on it.
- Do not disclose the credit / debit card details, PIN or One Time Password (OTP) to any other person or unknown party.
- Do not write down the PIN on the credit / debit card, or on anything kept in close proximity with the card.
- Do not use a PIN selected from birth date, identity card, passport, driving licence or contact numbers.
- Do not allow any other persons to use your credit / debit card and PIN.
- Never respond to emails, websites or phone inquiries that request you to provide your credit / debit card information and / or account details.
- Never provide your credit / debit card information on a website that is not a secure "https:" site.
- Don't sign a blank receipt. When you sign a receipt, draw a line through any blank spaces above the total.