OCBC Great Eastern Platinum Mastercard

Wide coverage
for the Protection Explorer.
If seeking protection to safeguard your loved ones is on your mind, OCBC Great Eastern Platinum Mastercard will put your mind at ease with its many secure features.
Features
Complimentary RM100,000 Life Insurance Coverage
on death and Total and Permanent Disability for Principal Cardmember in the first year. Spend RM10,000 and above on total retail spending in the current year to enjoy complimentary renewal of insurance policy in the following year*
0% Auto-Instalment Payment Plan (Auto-IPP)
12 months Auto-IPP for Great Eastern Life/Great Eastern Insurance with premium of RM2,200 and above via auto debit charged to your OCBC Great Eastern Platinum Mastercard
No Annual Fees
Live Great Privileges
and other health and wellness rewards with our Live Great Partners
* Coverage renewal in the following year and the benefits are also subject to Great Eastern Life Assurance (Malaysia) Berhad’s discretion and OCBC Great Eastern Platinum Mastercard’s Terms and Conditions.
Eligibility
Age
21 and above
Annual income
Minimum RM36,000 per annum
Requirement
Must be a GE policyholder
Earn RM50 cashback on your weekend spending.
Frequently Asked Questions
1.
What benefits can I get when I use the OCBC Great Eastern Platinum Mastercard?
If you are a Principal Cardholder of the OCBC Great Eastern Platinum Mastercard (OCBC GE Card), you will enjoy complimentary assurance coverage of RM100,000 on Death or Total and Permanent Disability (TPD) for the first year under the Assurance Programme. You will also enjoy Auto Instalment Payment Plan (Auto-IPP) facility as well as Live Great Privileges that gives discounts at health and wellness retailers.
2.
When will the Life Insurance Coverage take effect and how do I enjoy subsequent yearly renewal?
The Life Insurance Coverage for an Assured Member takes effect on the “Effective Date” as defined in the Policy. Subject always to the terms and conditions in the Policy and the eligibility for Life Insurance Coverage:
  1. for a Principal Cardmember whose Card Issuance Date falls on or prior to 1 September 2019 (which is the “Policy Commencement Date” as defined in the Policy) it will be deemed to commence from 1 September 2019 and will be valid for 1 year; for eligibility of Life Insurance Coverage from the second year onwards, there must be a minimum Total Retail Spending (defined below) of RM10,000 per annum in the preceding year; and
  2. for a Principal Cardmember whose Card Issuance Date falls on a date after 1 September 2019 it will be deemed to commence from the Card Issuance Date and will be valid for 1 year; for eligibility of Life Insurance Coverage from the second year onwards, there must be a minimum Total Retail Spending of RM10,000 per annum in the preceding year.
The “Card Issuance Date” means the date on which the Assured Member’s OCBC GE Card is approved and created in OCBC Bank’s systems. OCBC Bank’s records on each Cardmember’s Card Issuance Date and Total Retail Spending shall be final, conclusive and binding on all parties.
3.
What is Total Retail Spending?
Total Retail Spending means the total amount of your retail spending. Please refer to clause 7 of the OCBC GE Terms and Conditions for the transactions that fall under retail spending.
4.
If I do not meet the RM10,000 Total Retail Spending in Year 1 and my Life Insurance Coverage lapses in year 2, but I meet the RM10,000 Total Retail Spending in Year 2, will my Life Insurance Coverage continue again the year after that?
Yes, as long as an Eligible Cardmember meets Total Retail Spending of RM10,000 or more per annum on the OCBC GE Card in the prior year, the Life Insurance Coverage will be renewed in the following year subject to the discretion of Great Eastern Life Assurance (Malaysia) Berhad (“GE Life”) and the OCBC GE Card Terms and Conditions. See example scenarios in the table below:
Table 1
Life Insurance Coverage (Year 1)
Minimum RM10,000 P.A. In Year 1
Life Insurance Coverage (Year 2)
Minimum RM10,000 P.A. In Year 2
Life Insurance Coverage (Year 3)
1st Sept 2016 – 31st August 2017 1st Sept 2017 – 31st August 2018 1st Sept 2018 – 31st August 2019
1st Sept 2016 – 31st August 2017 Lapse 1st Sept 2018 – 31st August 2019
1st Sept 2016 – 31st August 2017 1st Sept 2017 – 31st August 2018 Lapse
5.
Will I need to undergo a medical or health check-up?
No, medical or health check-up is not required.
6.
If I have an OCBC GE Card and I am 66 years old, will I be eligible for the Life Insurance Coverage?
No, as 66 years old is above the age of eligibility. You must be within the age range imposed by GE Life for the Life Insurance Coverage, which is 21 until 65 Age Next Birthday. (Age Next Birthday is age attained on preceding (or coincident) policy anniversary) For further eligibility criteria of the Assurance Programme, please refer to the Insurance Certificate.
7.
Will I receive a Policy for the Assurance Programme?
No. However a copy of the Policy can be provided to you if you make your request via the OCBC Contact Centre at 03-8317 5000 or any of OCBC Bank’s branches. Alternatively, you can read the Group Yearly Renewal Term Assurance policies. This is issued to provide a summary of the Life Insurance Coverage arranged by OCBC Bank with GE Life Policy, which is in the custody of OCBC Bank.
8.
How am I eligible for the 12-month interest-free* Auto-IPP facility?
Payment of insurance premiums to GE Life or Great Eastern General Insurance validly charged to the OCBC GE Card and fulfilling the criteria below will automatically be converted into 12 months’ Auto-IPP:
  1. The Cardmember’s credit limit (excluding any temporary credit line increase) is sufficient to cover the total amount of insurance premiums payable;
  2. A minimum single transaction amount of RM2,200;
  3. Payment is made by means of Auto Debit; and
  4. The Cardmember authorises OCBC Bank to directly debit the 12-monthly instalment amounts to the Cardmember’s OCBC GE Card account.
Example: Cardmember pays RM3,000 for their Great Eastern / Great Eastern General Insurance insurance premium via Auto Debit. The amount will be split into 12 interest-free installments (subject to conditions 8.i.-8.iv. above) as follows:
Table 2
Month 1
Month 2
Month 3
Month 4
Month 5
Month 6
RM250 RM250 RM250 RM250 RM250 RM250
Month 7
Month 8
Month 9
Month 10
Month 11
Month 12
RM250 RM250 RM250 RM250 RM250 RM250


*The Auto-IPP is interest-free subject to the Cardmember fully settling the amount stated in the OCBC GE Card monthly statement, on or before the payment due date failing which, finance and late charges will be charged on the outstanding amount at the rate determined by OCBC Bank and subject to the OCBC Cardmember’s Agreement.
9.
Can I pay off my outstanding Auto-IPP amount in full?
Yes, you may contact the OCBC Contact Centre at 03-8317 5000 and request to pay the Auto-IPP in full. You shall continue to pay the installment amounts as stated in the monthly statement until such time the installment amounts are converted into lump sum and reflected in your monthly statement.
10.
Is there any annual fee for this OCBC GE Card?
No. There is no annual fee for Principal and Supplementary OCBC GE Card.
11.
Will my Supplementary Card also enjoy the Assurance Programme?
No. The Assurance Programme is only for the Principal Cardmember who fulfils all the eligibility requirements required by GE Life as stated in Clause 3.1 of the Insurance Certificate and the terms and conditions of the Policy.
12.
Whom should I contact in the event of any queries regarding this Assurance Programme and its benefits?
For coverage related enquiries, you may contact OCBC Contact Centre at 03-8317 5000. For claims related enquiries, you may contact Great Eastern hotline at 1300-1300-88. Alternatively, you may also contact your authorised Great Eastern servicing agent for any queries related to the life insurance. Please refer to the Insurance Certificate for detailed exclusion conditions for Death and TPD claims.
13.
How do I make a claim(s) on this Assurance Programme?
Written notice shall be sent to GE Life’s Head Office or to any of its branch offices within ninety (90) days from the date on which a claim event occurs.
You must furnish the following documents to GE Life at your own expense:
  1. In the case of Death or TPD, the completed claim form must be submitted. The claim form is available in the GE Life’s website at www.greateasternlife.com;
  2. All certificates, information and evidence required by GE Life in connection with any claim must be attached to the claim form;
  3. For death claim, letter of administration or grant of probate must be submitted.
If you have any enquiries regarding your claim, you may write to claims-my@greateasternlife.com or contact GE Life’s hotline at 1300-1300-88. You may also request for assistance from your authorised GE Life agent should you have any queries.
Terms and Conditions apply.



Important Notes:
OCBC Bank (Malaysia) Berhad merely provides payment convenience and disclaims all liabilities and obligations in respect of any products, services or representations by third parties. Usage of OCBC Credit Cards is subject to the terms and conditions in OCBC Cardmember’s Agreement.


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