360 ACCOUNT-i

1. How different is the OCBC 360 Account-i from other savings account?

   The OCBC 360 Account-i is a savings account that pays you bonus profit when you do all or any of these:

• Deposit at least RM500 every month.
• Pay at least 3 bills online every month.
• Spend at least RM500 on your OCBC Debit Card-i every month.
2. How is the profit calculated?

   You get 2 types of profit on your account balance every month.

1. Base Profit: This profit is accrued daily based on your account's day-end balance and you will receive this at the end of the month.
2. Bonus Profit: This profit is based on the first RM100,000 of your account's average daily balance for that calendar month when you fulfil all necessary requirements for “Deposit”, “Pay” and “Spend” pillars. You will receive by the 14th business day of the next month; truncated to 2 decimal places. Business day is a day that is not a public holiday in Kuala Lumpur or Saturday or Sunday.
3. Can I open more than one OCBC 360 Account-i?

   No, you may only open one account where you are the Primary Account holder. This means that if you already have one account in your single name, you will not be allowed to open a joint account as a primary accountholder.

4. What happens if I close my OCBC 360 Account-i before the profit crediting date?

   You will receive the prevailing Base Profit paid up to the day before the account closure. However, you will not be eligible for the Bonus Profit(s).

5. Do I need to ‘time’ my eligible transactions?

   Yes. There is occasionally a delay between when a transaction is performed by you, and when the transaction is posted to your account. Delays in the posting of transactions are due to various reasons, such as processing time, cut-off times, business days, etc. As such, only transactions that meet the qualifying criteria and are posted to your account within the month are counted towards payment of the Bonus Profit. The Bonus Profit will be paid out based on your average daily balance (up to a limit of RM100,000).

6. How do I calculate the total profit earned for a month?

   You may refer to the Product Information Sheet for an illustration. Please also note the different calculation conventions between Base Profit and Bonus Profit (summarised in the table below).

   
   

   Type of profit	Rate and computation	Remarks
   Base Profit	Accrues daily Sum of (daily end balance x applicable rate for the day)	In the event of a rate hike or cut, the revised rate will be applied on the effective date. With this, the total Base Profit will be pro-rated.
   Bonus Profit	Calculated at month-end Average daily balance (ADB) x applicable profit rate at month-end	In the event of a rate hike or cut, the revised rate will be applied on the whole ADB amount of the month and the Bonus Profit is only calculated once at month-end.

How do I qualify for the Bonus Profit – “Deposit” Pillar?

Just deposit cash/cheque amounting to RM500 and/or fund transfer from other banks. As suggestion, you may

• Set this account as your salary crediting account.
• Or set a recurring fund transfer from other bank account.

However, Base Profit and Bonus Profit are not considered deposits eligible for the Deposit Bonus Profit.

1. How do I qualify for the Bonus Profit – “Spend” Pillar?
   

   For Debit Card/-i

• The OCBC 360 Account-i must be tagged as the Fast Cash account for the debit card/-i.
• The joint accountholder’s debit card/-i spending is recognised (but must be tagged to the same OCBC 360 Account-i as the Fast Cash Account).
• Only net¹ retail spending posted within the same calendar month will be eligible.
  
  
• Amounts not eligible for the Spend Bonus Profit:
• Annual fees and charges.
• Balance transfers.
• Amounts converted to the Installment Payment Plan or other similar plans.
• Retail transactions subsequently cancelled, voided or reversed at any time and for whatever reason.
  

  ¹Net retail spending is defined as: Amount spent on retail transactions less amounts cancelled, voided or reversed in the calendar month

2. In what situations would I not qualify for the Spend Bonus Profit?
• If there are any cancelled, voided or reversed transactions which result in your net¹ spending for the calendar month falling below RM500.
• If your retail transaction has already been charged but not yet posted within the same calendar month. Retail transactions charged on the last few days of the month may only be posted in the following month.
• All FPX and DuitNow QR transactions.
  

  ¹Net retail spending is defined as: Amount spent on retail transactions less amounts cancelled, voided or reversed in the calendar month

3. If I spend RM200 on my credit card and RM300 on my debit card/-i, will I still be eligible for the Spend Bonus Profit?
   

   No, only the net¹ amount of debit card/-i spend within the same month will be eligible.

    

   ¹Net retail spending is defined as: Amount spent on retail transactions less amounts cancelled, voided or reversed in the calendar month

4. My OCBC 360 Account-i is jointly held with my wife. If she spends RM550 on her own OCBC Debit Card-i, and I spend RM300 on my own debit card-i, will we be eligible for the Spend Bonus Profit?
   • You and your wife jointly open a OCBC 360 Account-i.
   • Your and your wife’s debit cards-i are tagged to OCBC 360 Account-i as your Fast Cash Account.
     
     

   	Your debit card-i spend (primary account holder) will be recognised
   	Your wife's debit card-i spend (secondary account holder) will be recognised

5. Can my credit card spending qualify for the OCBC 360 Account/-i Spend Bonus Profit?
   

   Type of Card	Qualify for the OCBC 360 Account-i Spend Bonus?
   Credit Card	No
   Debit Card	Yes, if the OCBC 360 Account-i is tagged as Fast Cash Account
   Debit Card-i	Yes, if the OCBC 360 Account-i is tagged as Fast Cash Account

6. Do I qualify for the Spend Bonus Profit if I top-up my e-wallet using the OCBC 360 Account-i?
   

   Yes, if you top-up your e-wallet using your debit card/-i with the OCBC 360 Account-i as Fast Cash Account only.

   If you top up your e-wallet via FPX and DuitNow QR transfers, you will not qualify for the Spend Bonus Profit.

1. How do I qualify for the Bonus Profit – “Pay” Pillar?
   

   You just need to pay any 3 UNIQUE bills with your OCBC 360 Account-i through OCBC Online Banking (e.g. transfer to OCBC credit facilities/ JomPAY/ Interbank GIRO / DuitNow) every calendar month.

   For jointly-held accounts, eligibility for the Pay Bonus Profit will be based on the total number of payments done through the OCBC 360 Account-i within the calendar month, by either one or both accountholders.

2. What is considered a bill to earn the Pay Bonus Profit?
   

   All the billers listed under bill payment, JomPAY, and OCBC Home Financing payment.

3. Do monthly instalments and Standing Instructions qualify for the Pay Bonus Profit?
   

   Yes, monthly instalments and standing instructions qualify for the Pay Bonus Profit so long as it is made from the channel of OCBC Online Banking to any of the below:

• OCBC/OCBC Al-Amin home loan or financing facility.
• Any account with any bank/financial institution other than OCBC/OCBC Al-Amin.
• Participating billing organisations.
4. Are there any payment channels that are not qualified?
   

   Only payments made via the Financial Process Exchange (FPX) and DuitNow QR platforms do not qualify.

   Payments made online, Interbank GIRO and DuitNow through the OCBC Online Banking channel qualify.

5. If I pay my insurance premium or any of my bills from my OCBC Debit Card-i, am I eligible for the Pay Bonus Profit?
   

   No. Payments from your OCBC Debit Cards-i are eligible for the Spend Bonus Profit instead. To qualify for the Pay Bonus Profit, you must make the payment(s) from your OCBC 360 Account-i.

6. I made 3 payments to my loan facility account. Why did I not receive my Pay Bonus Profit?
   

   Multiple payments within the same month to the same merchant, payee, account and/or billing organisation will be deemed as ONE bill payment. However, if you have made multiple payments to different accounts within the same billing organisation and each payment may be uniquely identified to a distinctive account, you will be eligible for the Pay Bonus Profit.

7. Are there any payments that are not considered eligible?
   

   Any payments that are subsequently cancelled, reversed or voided will not be eligible for the Pay Bonus Profit.

8. Can I use JOMPAY on the Mobile Banking Application?
   

   Yes, but you must register a JomPAY biller on Internet Banking first so that it will appear on your Mobile Banking Application and thereafter, you may use JomPAY to pay your bills via the Mobile Banking Application.

   Note: Billers must be registered on Internet Banking for them to appear on the Mobile Banking Application. You cannot add Billers via the Mobile Banking Application.