COVID-19 Financial Relief Measures

We are here to help you get back on top of things.

As the impact of COVID-19 is felt across the country; affecting individuals, businesses and communities on a global scale; we want to reassure you that OCBC is here to help. As a key pillar of society, we recognise our responsibility to help our customers and community to deal with the accompanying challenges as we navigate through this difficult period together.

Through this dedicated COVID-19 Financial Relief Measures page, we hope to provide you with updated information on our support initiatives, deferrals for mortgages, relief assistance programme for credit products as well as other important announcements on our operations.

We are in this together and your financial wellbeing is our top priority. Stay Safe.

Financial Relief Measures

In line with the announcement by Bank Negara Malaysia (BNM) on 24 March 2020 detailing assistance to Malaysians affected by COVID-19, we have lined up several relief packages that are customised for Individual and Business Banking customers.

For Individual Mortgage/Secured Financing Customers

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For Credit Card & Personal Financing Customers

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For Insurance/Takaful Customer

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For SME Customers

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For Trade Customers

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Bank Operations Update

Considering the Movement Control Order (MCO) announcement on 16 March 2020, we have put in place measures to ensure your safety and that of others as we continue to provide you with all the essential services to address your banking needs.

OCBC Malaysia Mobile Banking
OCBC Malaysia Business Mobile Banking