Notices

Fraud Advisory: Impersonation scam involving the use of telephone numbers closely resembling those of OCBC Bank (21 May 2018)

Recently, we have been made aware of people trying to impersonate OCBC Bank staff to confirm their card transactions/outstanding balances. The incoming numbers closely resemble those of OCBC Contact Centre (0383175000) with a slight variance eg. 0383275000, 0383075000, 0387175000, 0383005000. Those who answer the calls are typically asked to contact Bank Negara Malaysia (BNM) and/or Polis Diraja Malaysia (PDRM) through a contact number provided by caller which eventually leads to fund transfer/payment request to 3rd party account. We advise all customers to exercise utmost caution in this matter and not to entertain any calls from these supposed OCBC Bank officers or those fraudulently claiming to be from Telekom, BNM, PDRM, Courier Companies and so forth. The best thing to do in such cases is to hang up and ignore the call.


Fraud Advisory: Beware of calls claiming to be from OCBC Bank to confirm card transactions (3 April 2018)

Recently there have been calls from 03-8327 5000 claiming to be from OCBC Bank to confirm card transactions/outstanding balances. Those who answer the calls will also be asked to contact Bank Negara Malaysia (BNM) at 03-5021 9103. We confirm that these numbers do NOT belong to OCBC Bank /BNM. OCBC Bank will NOT reveal transaction details without proper customer verifications and will NOT request you to call BNM. We advise you to exercise utmost caution in this matter and not to entertain any calls from these supposed OCBC Bank officers.


Fraud Advisory: Unauthorised People Promoting Cash-i

Recently there have been agents claiming to be from OCBC Bank promoting Cash-i via WhatsApp, Facebook and phone calls. Those who apply are required to pay a processing fee before the financing is disbursed. We confirm that these agents are NOT from OCBC Bank; the Bank ceased offering Cash-i since April 2016. We strongly advise you to exercise caution in this matter and not to entertain any calls from these supposed agents.


Advisory: Payment Notification does not belong to OCBC Bank (9 August 2017).

Recently there has been a notification purportedly sent from OCBC Bank about tax refund from LHDN. We confirm that this notification was NOT sent from OCBC. We strongly advise you to exercise utmost caution in this matter and NOT to open any attachment.



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