OCBC Malaysia Personal Banking - Relief Assistance Programme

Relief Assistance Programme

OCBC is offering a Relief Assistance Programme to our Credit Cards customers. Through this programme, we hope to provide relief to help alleviate any financial burden you might have during these challenging times. Stay safe.

Validity Period 7 July 2021 onwards
Features Ability to convert your credit card retail balances to a 36-month instalment plan at a 13% effective interest rate per annum.
Eligibility All OCBC Credit Cardholders (approved on or before 30/6/2021)
How to apply You may submit your application via the Online Application Form below

Yes, I wish to OPT-IN for the Relief Assistance Programme for my Credit Card

Click here for Terms and Conditions.

Validity Period 1 April - 31 December 2020
  • A temporary 6 months deferment for monthly instalments.
  • Monthly profit will continue to accrue during the moratorium period but it will not be compounded.
Eligibility All OCBC Cash Financing-i account holders whose financing accounts have no outstanding amount exceeding 90 days as at 1 April 2020.
Others Customer who have both our Credit Card and Cash Financing-i facilities are required to submit details for each facility separately as the eligibility criteria and processes are different. Please refer to the tab on Credit Card for details.

How to apply


Automatic Conversion

Customers whose financing accounts have no outstanding amount exceeding 90 days as at 1 April 2020, will be automatically included into this relief support package. No application is required.


Customers who are eligible for automatic conversion but wish to opt-out of the programme should submit your request through the form below.


Customers who are not eligible but wish to enroll for the relief assistance programme should refer to our FAQ.

Yes, I wish to OPT-OUT from the Relief Assistance Programme for my Cash Financing-i


Click here for Frequently Asked Question