|Validity Period||1 April to 30 September 2020|
|Packages||This is a deferment of the loan repayment/financing payment for 6 months, also known as a payment holiday. During this period, borrowers/customers with loans/financing that meet the criteria do not need to make payment with no late payment charges or penalties being imposed.|
|Eligibility||Individual customers with loan or financing accounts denominated in Malaysian Ringgit and that are not in arrears exceeding 90 days as of 1 April 2020 will automatically be enrolled. No application required.|
|How to Apply||No application required for eligible customers.|
Financial Relief Packages
For more details on our Financial Relief packages, please refer to FAQs. Applications are subject to the approval.
|How to Apply||
You may submit your application via any of the following channels:
Notes: Kindly bring along the following supporting documents if you visit any of our Bank Branches. To ensure expeditious processing of your application, please submit your application only once.
For enquiries, call our dedicated Consumer Moratorium Hotline: 603-83175011 (From 9am to 6pm, Monday to Friday - excluding public holidays and weekends)
*Kindly submit Statutory Declaration if any of the above documents are not available. (Click here for the format)
*Please stamp the Statutory Declaration at the Commissioner for Oath/Notary Public before you submit the form to the Bank.
*The processing time for the application will take up to 7 working days upon receiving completed document(s).
*Please complete a fresh post moratorium application if you have more than one account with us.
How to apply
Post Moratorium Financial Relief Application Form