Supporting SMEs through COVID-19

To help SMEs deal with the ongoing effects of COVID-19, OCBC has introduced several relief measures so they can keep their business operations going amidst these challenging times.

Repayment Assistance

The repayment assistance programmes are aimed at helping SMEs with temporary cashflow difficulties to tide through the effects of the pandemic.

Find out more >

Targeted Relief and Recovery Facility

The Targeted Relief and Recovery Facility (TRRF) is an allocation of RM 6 billion by Bank that aims to provide relief and support recovery for eligible SMEs.

Find out more >

See what others say

OCBC has been kind enough to provide us with the Repayment Assistance Programme (Pemulih) which has been helpful in providing the much needed financial assistance for our company and I believe to many other SMEs during such trying periods. We're happy to see that these assistance programmes are able to help many SMEs including ours in getting through the pandemic and economic difficulties.

An OCBC Bank SME customer
from the eyewear industry.

Your staff has been very helpful and knowledgeable on the Repayment Assistance Package offered by OCBC Bank. The assistance has alleviated out tight financial cash flow during these trying times. And the turnaround time is approving this package has been very satisfactory.

An OCBC Bank SME customer
from the beauty and personal care services industry.

Thank you for providing us the payment relief assistance. Our business was badly impacted by Covid-19 as we were unable to operate during the MCO period. And sales have reduced tremendously. This Pemulih 6-months moratorium from OCBC Bank has enabled us to have more cash flow to sustain our business.

An OCBC Bank SME customer
from the motor vehicles repairs and maintenance industry.


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This relief measure aims to help SMEs with temporary cashflow difficulties amidst the COVID-19 outbreak.

Overview The automatic moratorium is applicable to all repayments/payments of loans/financing, including principal and interest/profit for 6 months
Validity Period 1 April - 30 September 2020
Features
  • Open to all facility types
  • Option to opt out from the automatic moratorium
Eligibility
  • Open to all existing SME customers of OCBC Bank
  • Only applicable to loans/financing that are
  1. Not in arrears exceeding 90 days as at 1 April 2020
  2. Denominated in Malaysian Ringgit
Others Handling fee for the application will be waived
FAQ

BNM Automatic Moratorium: General FAQ

BNM Automatic Moratorium: Fixed Rate Islamic Financing FAQ

BNM Automatic Moratorium: Fixed Rate Conventional Loan FAQ

The Special Relief Facility (SRF) is an allocation of RM5 billion by Bank Negara Malaysia that aims to alleviate the short-term cash flow problems faced by SMEs adversely affected by the COVID-19 outbreak.

Validity Period 6 March - 31 December 2020
Purpose of Financing Working capital only
30% of the approved financing may be used to refinance the existing financing facility
Margin of Financing RM1 million per SME
Financing Rate 3.5% per annum inclusive of guarantee fees
Financing Tenure Up to 5.5 years, including a moratorium period of 6 months on both principal and interest/profit payments
Others
  • No collateral required
  • 80% guarantee coverage by Credit Guarantee Corporation (CGC)
Eligibility
  • Open to all existing SME customers of OCBC Bank
  • Has main operating account with OCBC Bank
  • Company is 100% owned by Malaysian
  • All directors and guarantors are Malaysian Citizen
Required Documents 1. Completed application form
2. NRIC
FAQ Click here for Frequently Ask Question
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Call us at 603 8317 5200

Repayment Assistance for Microenterprises and SMEs

Many microenterprises and SMEs continue to face financial challenges amidst the trying times brought about by COVID-19. Please be assured that OCBC Bank and OCBC Al-Amin are here to lend a hand during this time of need.

In line with the announcement of the PEMULIH package on 28 June 2021, we are providing repayment assistance as follows:

Category
Repayment Assistance
Documents Required
Individuals (B40/M40/T20) with a Commercial Property Loan or Financing
Microenterprises*
SMEs* adversely affected by the pandemic
Option 1:
6-month moratorium

Option 2:
6-month reduction in instalments by 50%
No supporting documents required.
You are only required to make a self-declaration using our Service Request Form once we get in touch with you within 2 calendar days to confirm your selected package.
Category
Individuals (B40/M40/T20) with a Commercial Property Loan or Financing
Microenterprises*
SMEs* adversely affected by the pandemic
Repayment Assistance
Option 1:
6-month moratorium

Option 2:
6-month reduction in instalments by 50%
Documents Required
No supporting documents required.
You are only required to make a self-declaration using our Service Request Form once we get in touch with you within 2 calendar days to confirm your selected package.
View Document Required  
*as defined by SME Corporation Malaysia

Repayment Assistance (FAQ)

If you have not been approached and wish to seek assistance, please leave your contact details below and we will get in touch with you within 2 calendar days upon receiving your request to confirm your package selection. You will be notified of your participation within 5 calendar days for individuals and 14 calendar days for Microenterprises and SMEs from the date the selection is made.

For Individual Mortgage/Secured Financing Customers, sign up here.

For Credit Card & Personal Financing Customers, sign up here.

The Targeted Relief and Recovery Facility (TRRF) is an allocation of RM6 billion by Bank Negara Malaysia that aims to provide relief and support recovery for eligible SMEs in the services sector affected by the reintroduction of containment measures since June 2020.

Eligibility Malaysian SMEs in services sector affected by reintroduction of COVID-19 containment measures since June 2020 (except for tourism and tourism-related subsectors), such as:
  • Personal services (e.g. repair of computers/household goods, laundry, hairdressing, beauty)
  • Food and beverage service activities
  • Human health and social work activities
  • Arts, entertainment and recreation
  • Wholesale and retail trade
  • Business services (e.g. professional, scientific and technical activities; administrative and support service activities)
Availability 1 Dec 2020 until 31 Dec 2021 or full utilisation (whichever is earlier)
Purpose of Financing Working Capital only
30% of the approved financing may be used to refinance the existing financing facility
Margin of Financing Up to RM500,000 per SME
Up to RM75,000 per microenterprise

Note: The above is applicable for SMEs with common shareholder(s) of more than 20% shareholding
Financing Tenure Up to 7 years, including a 6 months moratorium on monthly instalments
Financing Rate Up to 3.5% p.a. (inclusive of any guarantee fee)
Guarantee Coverage Guarantee by Credit Guarantee Corporation (CGC) or Syarikat Jaminan Pembiayaan Perniagaan (SJPP) as below:
For SME: 80% (0.5% guarantee fee)
For microenterprise: 90% (0.5% guarantee fee)
FAQ Click here for Frequently Ask Question
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Contact us

Want to know more about our products?
Call us at 603 8317 5200
Important Notices

Terms & Conditions apply.