Supporting SMEs through COVID-19

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Loans
Supporting SMEs through COVID-19

Overview

Repayment Assistance

Targeted Relief and Recovery Facility

Overview

Repayment Assistance

Targeted Relief and Recovery Facility

To help SMEs deal with the ongoing effects of COVID-19, OCBC has introduced several relief measures so they can keep their business operations going amidst these challenging times.

Repayment Assistance

The repayment assistance programmes are aimed at helping SMEs with temporary cashflow difficulties to tide through the effects of the pandemic.

Find out more >

Targeted Relief and Recovery Facility

The Targeted Relief and Recovery Facility (TRRF) is an allocation of RM 6 billion by Bank that aims to provide relief and support recovery for eligible SMEs.

Find out more >

See what others say

OCBC has been kind enough to provide us with the Repayment Assistance Programme (Pemulih) which has been helpful in providing the much needed financial assistance for our company and I believe to many other SMEs during such trying periods. We're happy to see that these assistance programmes are able to help many SMEs including ours in getting through the pandemic and economic difficulties.

An OCBC Bank SME customer
from the eyewear industry.

Your staff has been very helpful and knowledgeable on the Repayment Assistance Package offered by OCBC Bank. The assistance has alleviated out tight financial cash flow during these trying times. And the turnaround time is approving this package has been very satisfactory.

An OCBC Bank SME customer
from the beauty and personal care services industry.

Thank you for providing us the payment relief assistance. Our business was badly impacted by Covid-19 as we were unable to operate during the MCO period. And sales have reduced tremendously. This Pemulih 6-months moratorium from OCBC Bank has enabled us to have more cash flow to sustain our business.

An OCBC Bank SME customer
from the motor vehicles repairs and maintenance industry.

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This relief measure aims to help SMEs with temporary cashflow difficulties amidst the COVID-19 outbreak.


Overview	The automatic moratorium is applicable to all repayments/payments of loans/financing, including principal and interest/profit for 6 months
Validity Period	1 April - 30 September 2020
Features	Open to all facility types Option to opt out from the automatic moratorium
Eligibility	Open to all existing SME customers of OCBC Bank Only applicable to loans/financing that are Not in arrears exceeding 90 days as at 1 April 2020 Denominated in Malaysian Ringgit
Others	Handling fee for the application will be waived
FAQ	BNM Automatic Moratorium: General FAQ BNM Automatic Moratorium: Fixed Rate Islamic Financing FAQ BNM Automatic Moratorium: Fixed Rate Conventional Loan FAQ

The Special Relief Facility (SRF) is an allocation of RM5 billion by Bank Negara Malaysia that aims to alleviate the short-term cash flow problems faced by SMEs adversely affected by the COVID-19 outbreak.

Validity Period	6 March - 31 December 2020
Purpose of Financing	Working capital only 30% of the approved financing may be used to refinance the existing financing facility
Margin of Financing	RM1 million per SME
Financing Rate	3.5% per annum inclusive of guarantee fees
Financing Tenure	Up to 5.5 years, including a moratorium period of 6 months on both principal and interest/profit payments
Others	No collateral required 80% guarantee coverage by Credit Guarantee Corporation (CGC)
Eligibility	Open to all existing SME customers of OCBC Bank Has main operating account with OCBC Bank Company is 100% owned by Malaysian All directors and guarantors are Malaysian Citizen
Required Documents	1. Completed application form 2. NRIC
FAQ	Click here for Frequently Ask Question

Contact us

Want to know more about our products?
Call us at 603 8317 5200

Locate a OCBC branch

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Repayment Assistance for Microenterprises and SMEs

Many microenterprises and SMEs continue to face financial challenges amidst the trying times brought about by COVID-19. Please be assured that OCBC Bank and OCBC Al-Amin are here to lend a hand during this time of need.

In line with the announcement of the PEMULIH package on 28 June 2021, we are providing repayment assistance as follows:

Category

Repayment Assistance

Documents Required

Individuals (B40/M40/T20) with a Commercial Property Loan or Financing

Microenterprises*

SMEs* adversely affected by the pandemic

Option 1:
6-month moratorium

Option 2:
6-month reduction in instalments by 50%

No supporting documents required.
You are only required to make a self-declaration using our Service Request Form once we get in touch with you within 2 calendar days to confirm your selected package.

Category

Individuals (B40/M40/T20) with a Commercial Property Loan or Financing

Microenterprises*

SMEs* adversely affected by the pandemic

Repayment Assistance

Option 1:
6-month moratorium

Option 2:
6-month reduction in instalments by 50%

Documents Required

No supporting documents required.
You are only required to make a self-declaration using our Service Request Form once we get in touch with you within 2 calendar days to confirm your selected package.

View Document Required

View Repayment Assistance

*as defined by SME Corporation Malaysia

Repayment Assistance (FAQ)

If you have not been approached and wish to seek assistance, please leave your contact details below and we will get in touch with you within 2 calendar days upon receiving your request to confirm your package selection. You will be notified of your participation within 5 calendar days for individuals and 14 calendar days for Microenterprises and SMEs from the date the selection is made.

Yes, I wish to sign up for

Here are my contact details so you can call me to discuss the options.

I confirm that I have read and I agree with the Security & Privacy Policies in relation to the collection, use and disclosure of my personal data by OCBC Bank (Malaysia) Berhad and OCBC Al-Amin Bank Berhad.

I/We acknowledge and accept the Terms and Conditions

For Individual Mortgage/Secured Financing Customers, sign up here.

For Credit Card & Personal Financing Customers, sign up here.

The Targeted Relief and Recovery Facility (TRRF) is an allocation of RM6 billion by Bank Negara Malaysia that aims to provide relief and support recovery for eligible SMEs in the services sector affected by the reintroduction of containment measures since June 2020.

Eligibility	Malaysian SMEs in services sector affected by reintroduction of COVID-19 containment measures since June 2020 (except for tourism and tourism-related subsectors), such as: Personal services (e.g. repair of computers/household goods, laundry, hairdressing, beauty) Food and beverage service activities Human health and social work activities Arts, entertainment and recreation Wholesale and retail trade Business services (e.g. professional, scientific and technical activities; administrative and support service activities)
Availability	1 Dec 2020 until 31 Dec 2021 or full utilisation (whichever is earlier)
Purpose of Financing	Working Capital only 30% of the approved financing may be used to refinance the existing financing facility
Margin of Financing	Up to RM500,000 per SME Up to RM75,000 per microenterprise Note: The above is applicable for SMEs with common shareholder(s) of more than 20% shareholding
Financing Tenure	Up to 7 years, including a 6 months moratorium on monthly instalments
Financing Rate	Up to 3.5% p.a. (inclusive of any guarantee fee)
Guarantee Coverage	Guarantee by Credit Guarantee Corporation (CGC) or Syarikat Jaminan Pembiayaan Perniagaan (SJPP) as below: For SME: 80% (0.5% guarantee fee) For microenterprise: 90% (0.5% guarantee fee)
FAQ	Click here for Frequently Ask Question

Contact us

Want to know more about our products?
Call us at 603 8317 5200

Locate a OCBC branch

Important Notices

Terms & Conditions apply.

I/We agree that my/our application under this Repayment/Payment Assistance is subject to the following:

I/We hereby declare that:

My/Our loan/financing is presently not under rehabilitation with Credit Counselling and Debt Management Agency (AKPK);
I/We am/are not an undischarged bankrupt or subject to a bankruptcy proceeding; and
1. I/We do not have a *security party/guarantor/joint borrower/customer for my/our loan/financing; OR
2. I/We have obtained consent from the *security party/guarantor/joint borrower/customer for my/our selected option.
The security party(ies) and/or guarantor(s) is/are not undischarged bankrupt(s)/not wound up or subject to existing bankruptcy/winding up proceedings;
I/We hereby declare that all information provided by me/us herein are correct.
I/We make this declaration in full knowledge and awareness of the Bank's reliance on this declaration as a basis to grant the necessary approval.
I/We agree that the Bank is entitled to use information provided by me/us herein, available to the Bank and/or sourced by the Bank from third parties for purpose of assessing my/our application herein.

I/We hereby declare on behalf of the Company that:

The Company's business is affected by the movement restrictions and I/we have difficulties meeting my/our repayment/payment obligations;
The Company is not wound up or subject to an existing winding up petition/notice;
The Company's loan/financing is presently not under rehabilitation with Credit Counselling and Debt Management Agency (AKPK);
I/We declare that I/we am/are the duly authorised/empowered *director/partner/sole-proprietor to request for opt-in of the above package; and
1. I/We do not have a *security party/guarantor/joint borrower/customer for my loan/financing; OR
2. My/Our guarantor is CGC/SJPP; OR
3. I/We have obtained consent from the *security party/guarantor/joint borrower/customer for my/our selected option.
The security party(ies) and/or guarantor(s) is/are not undischarged bankrupt(s)/not wound up or subject to existing bankruptcy/winding up proceedings;
I/We hereby declare that there is no change in
1. my/our ownership structure, management, shareholders, partners and directors; and
2. the existing guarantor(s) and/or security party(ies) for my/our existing loan/financing facility(ies).
I/We hereby declare that all information provided by me/us herein are correct.
I/We make this declaration in full knowledge and awareness of the Bank's reliance on this declaration as a basis to grant the necessary approval.
I/We agree that the Bank is entitled to use information provided by me/us herein, available to the Bank and/or sourced by the Bank from third parties for purpose of assessing my/our application herein.

I/We understand that:

Normal interest/profit will continue to be charged and accrued during the deferment period. This may result in my/our loan/financing tenure being extended.
For Islamic Flat/Fixed rate financing, I/we am/are required to execute a Shariah contract with the Bank if my/our application is approved by the Bank;
I/We have the option to engage the Bank to revise the monthly repayment/payment amount and/or schedule if my/our financials improve to reduce overall borrowing/financing costs;
I/We agree to furnish the Bank with relevant information as may be required after my/our repayment/payment assistance has been approved;
Where required, I/we need to sign relevant documents to complete the legal documentation, including those related to security parties and/or guarantors or joint accounts and/or variation agreements for Hire Purchase/Fixed rate loan/financing;
The Bank reserves the right to modify/rescind the repayment/payment assistance if I/we have been found to have made false, misleading or incomplete representation in this application; and
If I/we have missed my/our instalments that are due and unpaid in full by more than 90 days at the date of this application, I/we agree for the Bank to offer me/us a customised solution that is more suitable for my/our financial circumstances. This may include sharing my/our loan/financing details with AKPK for further financial advice on managing my/our debt and allowing AKPK to access my/our CCRIS information.

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