Growing a sustainable business

Our Sustainability Framework

We help individuals and businesses across communities achieve their aspirations by providing innovative financial services that meet their needs.

Embedding a responsible and sustainable approach in everything we do is central to achieving this purpose. Our sustainability framework defines sustainability at the Bank. Its five pillars set out our strategic priorities and guide our approach to creating positive social and environmental impact, through the management of our 15 material ESG factors. The framework also aligns our approach with the global sustainable development agenda.

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Putting customers first

Putting innovative financial services and a seamless banking experience for our customers first. This is at the heart of our brand promise – Simply Spot On.

Material ESG Factors:

Putting innovative financial services and a seamless banking experience for our customers first. This is at the heart of our brand promise – Simply Spot On.

Material ESG Factors:

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Building a sustainable future

Contributing to responsible economic growth and sustainable development through our financing solutions as well as managing the environmental footprint of our own operations.

Material ESG Factors:

Contributing to responsible economic growth and sustainable development through our financing solutions as well as managing the environmental footprint of our own operations.

Material ESG Factors:

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Acting with integrity

Embedding responsible business practices to safeguard trust and protect value for our stakeholders over the long term.

Material ESG Factors:

Embedding responsible business practices to safeguard trust and protect value for our stakeholders over the long term.

Material ESG Factors:

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Valuing our people

Creating a nurturing and engaging work environment that welcomes diversity and enables our people to realise their full potential.

Material ESG Factors:

Creating a nurturing and engaging work environment that welcomes diversity and enables our people to realise their full potential.

Material ESG Factors:

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Engaging communities

Contributing to healthy, thriving and inclusive communities through our core business, corporate giving, employee volunteering and partnerships.

Material ESG Factors:

Contributing to healthy, thriving and inclusive communities through our core business, corporate giving, employee volunteering and partnerships.

Material ESG Factors:

SUSTAINABILITY REPORT

We aim to demonstrate transparency and accountability to our stakeholders with our annual sustainability report.

Through our report, we hope to be responsive to stakeholders’ interests and concerns, in order to build mutual understanding, trust, and respect. For more information on our sustainability efforts and performance relating to each of our material ESG factors:

View our latest sustainability report 
View OCBC Group’s latest sustainability report