OCBC Bank to keep selected branches open on weekends for customers to sign up for post-moratorium loans and financing support
OCBC Bank (Malaysia) Berhad (OCBC Bank) will keep selected branches open on Saturday, and some on Sunday as well, during October for the convenience of customers wishing to sign up for post-moratorium loans and financing support.
This follows the success of its recent post-moratorium loans and financing support weekends at the branches.
The Bank’s Cheras, Kajang, Kepong, Klang, Petaling Jaya, Puchong, Subang Jaya branches will remain open from 10.00am to 2.30pm on Saturday, while the Melaka and Taman Molek branches will open from 10.00am to 4.00pm on both Saturday and Sunday. Customers of OCBC Al-Amin Bank Berhad may also visit these branches to discuss their financing support options.
OCBC Bank CEO Dato’ Ong Eng Bin said the Bank recognises the need to keep these branches open on the weekend to make it even more convenient for those seeking post-moratorium support to apply for it.
“Any customer who sees the need for post-moratorium support may walk into these branches on the weekend – and, of course, all our branches during working hours on weekdays – to apply for post-moratorium support.
“They may also continue to apply for post-moratorium support from the comfort of their own home through our online and phone banking channels,” he said.
Beginning 7 August 2020, OCBC Bank and OCBC Al-Amin customers have been able to apply online for post-moratorium support in relation to their loans and financing through www.ocbc.com.my via an application process that takes a matter of minutes.
Personal banking customers can also opt to call the Bank’s dedicated hotline 03-8317 5011, while SME customers may call 03-8317 5200. The lines are open Monday to Friday, 9am to 6pm. Corporate customers can contact their relationship managers.