Charting the course of change
Board Of Directors
RIsk Management Committee
MANAGEMENT TEAM
Board Charter
Constitution
Mr George Lee Lap Wah was appointed Chairman of the Board on 1 October 2024, having already served as a Board member since 1 September 2021. An experienced banker with extensive knowledge of the Malaysian market, he was an advisor to the Chief Executive Officer and Management Committee of OCBC Bank (Malaysia) Berhad from April 2016 to July 2017. Mr Lee served as an Executive Vice President and Head of Global Corporate Banking at Oversea-Chinese Banking Corporation Limited (OCBC) from February 2012 until his retirement in April 2016. Before this, he served as Executive Vice President and Head of Group Investment Banking of OCBC since 2002.
Mr Lee started his career as a Finance Officer in the Group Treasury Department of Keppel Shipyard in 1978 and joined Marine Midland Bank in 1982. Subsequently, he held managerial positions at various Singapore-based merchant banking units. In 1989, he was appointed Country Manager of Security Pacific Bank before joining Credit Suisse Singapore as Head of Corporate Banking for South East Asia in 1993. He left as Director, Corporate Lending of Credit Suisse First Boston in 1998 to join OCBC.
Mr Lee is an Independent Director of RE&S Holdings Ltd, Wearnes Starchase Ltd and Great Eastern Holdings Ltd. He holds a Bachelor of Business Administration (Honours) from the University of Singapore and is a qualified Chartered Financial Analyst. He is also a member of the SGX Disciplinary Committee.
Ms Helen Wong Pik Kuen was appointed to the Board on 15 April 2021. She is currently the Group Chief Executive Officer and Executive Director of OCBC Bank. She is also Chairman of OCBC China, a Board Commissioner of OCBC Indonesia, a Director of Bank of Singapore, Great Eastern Holdings Limited, OCBC Hong Kong and the Dr Goh Keng Swee Scholarship Fund. Ms Wong is currently a council member of the Association of Banks in Singapore (“ABS”) and the Institute of Banking & Finance (“IBF”) Singapore. She also serves as a Board member at Enterprise Singapore (ESG) and the Institute of International Finance (IIF) and as a member of the Monetary Authority of Singapore (MAS) Financial Centre Advisory Panel, MAS Payments Council, MAS Financial Sector Tripartite Committee.
Ms Wong joined OCBC Bank in February 2020 as Deputy President and Head of Global Wholesale Banking. She has more than 40 years of banking experience, having started out as a Management Trainee in OCBC Bank and was its first China Desk Manager, based at the Hong Kong Branch. She has vast experience in Greater China, covering a wide range of roles in capital markets, syndicated finance and corporate banking.
Before returning to OCBC Bank, Ms Wong spent 27 years at HSBC, where her last role was as its Chief Executive for Greater China, which she was appointed to in 2015. She was appinted as the President and CEO of HSBC China based in Shanghai in 2010, prior to being promoted as Group General Manager in 2011 to recognise her responsibility for the business operations and strategic expansion in China.
She also held non-executive directorships at Baoshan Iron & Steel from 2012 to 2015, and at Bank of Communications from 2016 to 2019. Ms Wong holds a Bachelor of Social Sciences from the University of Hong Kong.
Ms Janet Yap Seong Yong was appointed to the Board on 1 April 2019. She was the Technology Managing Director and Corporate Social Responsibility ("CSR") Lead of Accenture Malaysia and has more than 32 years of experience in technology and management information consultancy covering various industries and geographies including Malaysia, Hong Kong, China, Thailand, Indonesia and Singapore, where she carved her niche in systems implementation and SAP consulting. From the time of her retirement from Accenture until June 2021 she was Chief Executive Officer of Cancer Research Malaysia. She is presently a Director of PW PAC Sdn Bhd and Sun Life Malaysia Assurance Berhad.
Ms Yap holds a Bachelor of Arts with Double Majors in Computing & Information Science and Economics from University of Guelph, Ontario, Canada.
Puan Ayesha Natchiar Binti Ally Maricar was appointed to the Board on 3 July 2023. She also serves on the Board of OCBC Al-Amin Bank Berhad. A seasoned professional with over 40 years of experience in banking and financial services, Puan Ayesha was Senior Vice President and Chief Internal Auditor of OCBC Bank (Malaysia) Berhad from 1987 to 2010. She has expertise in banking operations, risk management, credit analysis, information technology infrastructure, corporate governance and internal audit, along with a strong understanding of the regulatory environment governing the banking sector.
Puan Ayesha was an independent non-executive Director of Bank of America Malaysia Berhad from 2012 to 2021, where she served as Chairman of the Board Risk Committee, and was a member of the Board Audit, Nominating and Remuneration Committees. She also served as a Director of Merrill Lynch Malaysian Advisory Sdn Bhd from 2015 to 29 January 2024.
A Certified Risk Professional and Certified Fraud Examiner, Puan Ayesha is accredited in Internal Quality Assessment and Validation by the Institute of Internal Auditors, Inc (USA). She is an Associate Member of the Asian Institute of Chartered Bankers, where she served as Chairman of the Chief Internal Auditors Networking Group and was a member of its Examination Committee for internal audit examinations.
Puan Ayesha graduated with a double degree from the University of Singapore and received a Certification in Islamic Law from the International Islamic University, Malaysia. She also completed the Senior Executive Management Programme at Cornell University.
Dato’ Shamsuddin Bin Mohd Mahayidin was appointed to the Board on 15 March 2024. He served at Bank Negara Malaysia for 38 years before retiring in March 2023. During this time, he was involved in various roles including those relating to the development of the financial market, international financial cooperation, policy formulation and investment operations. He has extensive experience in strategic management of support service operations, organisational governance, risk management relating to operational support services, procurement and sourcing strategy, process improvement, organisational transformation and change management. Dato’ Shamsuddin was also previously an Adjunct Professor at University Malaysia Kelantan and served on the Advisory Panel for its Master’s Degree Programme in Islamic Finance at the Faculty of Entrepreneurship and Business.
He is currently an Independent Director of Ni Hsin Group Berhad, a Director of Taps Management Sdn Bhd and Perbadanan Nasional Berhad (including two of its subsidiaries, PNS ASQ Asia Sdn Bhd and Wonderful Lifestyle Sdn Bhd), and a Public Interest Director of the Federation of Investment Managers Malaysia. He holds Adjunct Professorships at Taylor’s University, DRB-Hicom University of Automotive Malaysia and University Putra Malaysia.
Dato’ Shamsuddin holds a Bachelor’s degree in Business Administration (Management System) from Lakehead University, Canada and a Master’s degree in Business Administration from Manchester Business School, United Kingdom.
Mr George Lee Lap Wah was appointed Chairman of the Board on 1 October 2024. An experienced banker with extensive knowledge of the Malaysian market, he was an advisor to the Chief Executive Officer and Management Committee of OCBC Bank (Malaysia) Berhad from April 2016 to July 2017. Mr Lee served as an Executive Vice President and Head of Global Corporate Banking at Oversea-Chinese Banking Corporation Limited (OCBC) from February 2012 until his retirement in April 2016. Before this, he served as Executive Vice President and Head of Group Investment Banking of OCBC since 2002.
Mr Lee started his career as a Finance Officer in the Group Treasury Department of Keppel Shipyard in 1978 and joined Marine Midland Bank in 1982. Subsequently, he held managerial positions at various Singapore-based merchant banking units. In 1989, he was appointed Country Manager of Security Pacific Bank before joining Credit Suisse Singapore as Head of Corporate Banking for South East Asia in 1993. He left as Director, Corporate Lending of Credit Suisse First Boston in 1998 to join OCBC.
Mr Lee is an Independent Director of RE&S Holdings Ltd, Wearnes Starchase Ltd and Great Eastern Holdings Ltd. He holds a Bachelor of Business Administration (Honours) from the University of Singapore and is a qualified Chartered Financial Analyst. He is also a member of the SGX Disciplinary Committee.
Puan Ayesha Natchiar Binti Ally Maricar was appointed to the Board on 3 July 2023. She also serves on the Board of OCBC Al-Amin Bank Berhad. A seasoned professional with over 40 years of experience in banking and financial services, Puan Ayesha was Senior Vice President and Chief Internal Auditor of OCBC Bank (Malaysia) Berhad from 1987 to 2010. She has expertise in banking operations, risk management, credit analysis, information technology infrastructure, corporate governance and internal audit, along with a strong understanding of the regulatory environment governing the banking sector.
Puan Ayesha was an independent non-executive Director of Bank of America Malaysia Berhad from 2012 to 2021, where she served as Chairman of the Board Risk Committee, and was a member of the Board Audit, Nominating and Remuneration Committees. She also served as a Director of Merrill Lynch Malaysian Advisory Sdn Bhd from 2015 to 29 January 2024.
A Certified Risk Professional and Certified Fraud Examiner, Puan Ayesha is accredited in Internal Quality Assessment and Validation by the Institute of Internal Auditors, Inc (USA). She is an Associate Member of the Asian Institute of Chartered Bankers, where she served as Chairman of the Chief Internal Auditors Networking Group and was a member of its Examination Committee for internal audit examinations.
Puan Ayesha graduated with a double degree from the University of Singapore and received a Certification in Islamic Law from the International Islamic University, Malaysia. She also completed the Senior Executive Management Programme at Cornell University.
Encik Ismail Alowi was appointed to the Board on 15 May 2017. He started his career in Bank Negara Malaysia ("BNM") in 1976, where he held various positions in roles involving public finance, balance of payments, monetary and exchange rate policies, macroeconomic management, regional and international co-operation, and regional and multilateral trade negotiations. During this time, he acquired extensive experience in policy making and implementation. In November 2002, he was seconded to the International Monetary Fund ("IMF") as an Alternate Executive Director in the IMF Executive Board until October 2004 when he returned to BNM where he served as Director of the International Department until his retirement in 2009. Encik Ismail graduated with a Bachelor of Economics with Honours from University of Malaya and holds a Master of Arts in Development Economics from Boston University, and a Master’s degree in Public Administration from Harvard University.
Mr Mevin Nevis was appointed to the Board on 1 November 2022. He brings with him over 35 years of banking experience with responsibilities covering banking operations, international trade finance, credit, commercial, corporate and transaction banking. His senior managerial positions included branch manager, regional manager and head of business such as SME, local corporates, transaction banking and product management. Mr Nevis also served in the United States as vice president and regional account manager in charge of business development among US corporates with business interests in South East Asia. His experience extends to Islamic banking as well, having played a key leadership role in an international Islamic bank where he helped transform its corporate business.
Prior to his appointment to the Board, Mr Nevis was Head of Operations of the Corporate Debt Restructuring Committee ("CDRC"), which is under the purview of Bank Negara Malaysia. He spent over 5 years at the CDRC leading in the resolution of debt restructuring resolutions between distressed corporates and their financial institution creditors. Mr Nevis was recently appointed Chairman of Pac Lease Berhad, a wholly-owned subsidiary of OCBC Capital (Malaysia) Sdn Bhd and Overseas-Chinese Banking Corporation Limited is the ultimate holding company of Pac Lease Berhad. An Associate of the Chartered Institute of Bankers UK with an MBA in business management, Mr Nevis is a Certified Risk Professional (CRP), BAI Certification Centre USA, and also attended the international management programme at INSEAD Euro Asia Centre (Fontainebleau), France.
Ms Tan Fong Sang was appointed to the Board on 2 January 2024. A Chartered Accountant registered with the Malaysian Institute of Accountants (MIA), she is an experienced banker with a career spanning almost 24 years in OCBC Bank (Malaysia) Berhad (OCBC Malaysia). She held various executive positions in OCBC Malaysia, including Chief Financial Officer, before retiring. Ms Tan is currently a Director of Great Eastern General Insurance (Malaysia) Berhad (GEGI) and Fraser & Neave Holdings Berhad (F&N). At GEGI, she is Chairman of the Audit Committee and at F&N, she is Chairman of the Sustainability and Risk Management Committee and a member of the Group Executive Committee and Share Buy Back Committee. She was previously a Director of Great Eastern Life Assurance (Malaysia) Berhad and also served in several subsidiaries of Oversea-Chinese Banking Corporation Limited ("OCBC”), namely e2 Power Sdn Bhd, OCBC Credit Berhad, OCBC Capital (Malaysia) Sdn Bhd and OCBC Advisers (Malaysia) Sdn Bhd.
Ms Tan holds a Bachelor of Accounting from Universiti Kebangsaan Malaysia (UKM).
Puan Ayesha Natchiar Binti Ally Maricar was appointed to the Board on 3 July 2023. She also serves on the Board of OCBC Al-Amin Bank Berhad. A seasoned professional with over 40 years of experience in banking and financial services, Puan Ayesha was Senior Vice President and Chief Internal Auditor of OCBC Bank (Malaysia) Berhad from 1987 to 2010. She has, over the years, developed expertise in banking operations, risk management, credit analysis, information technology infrastructure, corporate governance and internal audit, along with a strong understanding of the regulatory environment governing the banking sector. A Certified Risk Professional and Certified Fraud Examiner, Puan Ayesha is accredited in Internal Quality Assessment and Validation by the Institute of Internal Auditors, Inc (USA). She is an Associate Member of the Asian Institute of Chartered Bankers, where she served as Chairman of the Chief Internal Auditors Networking Group and was a member of its Examination Committee for internal audit examinations.
Puan Ayesha graduated with a double degree from the University of Singapore and received a Certification in Islamic Law from the International Islamic University, Malaysia.
Mr Mevin Nevis was appointed to the Board on 1 November 2022. He brings with him over 35 years of banking experience with responsibilities covering banking operations, and trade finance, credit, commercial, corporate and transaction banking. His senior managerial positions included regional manager and head of areas such as SME, local corporates, transaction banking and product management. Mr Nevis also served in the United States as vice president and regional account manager in charge of business development among US corporates with business interests in South East Asia. His experience extends to Islamic banking as well, having played a key leadership role in an international Islamic bank where he helped transform its corporate business.
Prior to his appointment to the Board, Mr Nevis was Head of Operations of the Corporate Debt Restructuring Committee (CDRC), which is under the purview of Bank Negara Malaysia. An Associate of the Chartered Institute of Bankers UK with an MBA in business management, Mr Nevis is a Certified Risk Professional (CRP), BAI Certification Centre USA.
Mr Tan Chor Sen was appointed Chief Executive Officer on 1 January 2023.
His over 35 years of banking experience began in commercial banking with postings in consumer banking and later several positions in corporate and offshore banking.
Mr Tan joined OCBC Bank in Singapore in 2005 as Head of Emerging Business and led the formation of the unit. During this time, he redefined the Bank’s coverage of small businesses, positioning OCBC Bank as a leading SME bank in Singapore serving one in every two SMEs. He was instrumental in expanding the SME business regionally in Malaysia, Indonesia and Hong Kong, introducing new business models, digital solutions and service innovations tailored for SMEs. For Malaysia, he oversaw the launch of the SME cash business and digital account opening for businesses.
In 2012, Mr Tan was appointed Head of International, Global Commercial Banking. In addition to overseeing the growth of the emerging business segment in OCBC Bank’s core markets, he become responsible for developing cross-border capabilities and business within the region, leveraging the OCBC network and partner banks in key markets. In the decade under his leadership, he progressively led the Bank’s strategic thrust in capturing the cross-border trade and investment flows within ASEAN and with Greater China.
He holds a Bachelor of Business Administration from the National University of Singapore and is an IBF (Institute of Banking and Finance Singapore) Fellow (Corporate Banking).
Tuan Syed Abdull Aziz Jailani Bin Syed Kechik has been CEO of OCBC Al-Amin since its inception in 2008.
He began his career in banking in 1990 as a risk management officer at Citibank Malaysia Berhad before being appointed to a senior role in corporate banking. After Citibank, he worked at Bank Muamalat Malaysia Berhad as Executive Vice President and Head of Corporate and Investment Banking and later Chief Operating Officer.
Tuan Syed Abdull Aziz is a Chartered Banker, Asian Institute of Chartered Banker (AICB) and a Fellow Member of the Chartered Institute of Islamic Finance Professionals (CIIF).
He holds a Bachelor of Science degree in Business Administration (Accounting & Management Information System) from Boston University, Massachusetts, USA.
Ms Teoh Yin Meng joined OCBC Bank as Deputy Chief Financial Officer in 2011 before assuming her current role the following year with oversight for financial, regulatory and management accounting and advisory, treasury financial control and advisory, corporate treasury, tax advisory and special projects, general ledger and payments advisory.
Prior to OCBC Bank, she worked for 14 years at HSBC Malaysia and headed various finance, strategy and planning functions in HSBC Finance Malaysia Berhad, HSBC Bank Malaysia Berhad and HSBC Amanah Takaful Malaysia Sendirian Berhad. Ms Teoh began her career in business advisory and audit assurance at KPMG Peat Marwick in London, followed by Price Waterhouse in Hong Kong.
She holds a Bachelor of Science (Honours) in Economics from the London School of Economics and Political Science and is a Chartered Banker, Asian Institute of Chartered Bankers and Fellow Chartered Accountant, Institute of Chartered Accountants in England and Wales. She serves as a Director of Pac Lease Sdn Bhd and OCBC Properties (Malaysia) Sdn Bhd.
Mr Thor Boon Lee was appointed Chief Risk Officer in 2017, and oversees the full spectrum of risk, including credit, technology and information security, liquidity, and market and operational risk management.
Before OCBC Bank, he worked at MUFG Bank where his last appointment was as Chief Risk Officer for Malaysia. There he provided leadership and set directions for the enterprise-wide risk matters in market, credit and operational risk, and business continuity management. In his 25 years of financial services risk management experience, he has worked as a banking risk management practitioner and financial risk management consultant within the ASEAN region.
He holds a First Class Honours in Management Science from University of Warwick, UK, and is a Chartered Financial Analyst (CFA).
Ms Chong Lee Ying was appointed Chief Operating Officer in October 2023 to oversee the Bank’s data, operations, technology, business & property services and operational excellence divisions.
Just prior to this, she served as Head of Transaction Banking for almost a decade, spearheading the cash management, trade finance and digital efforts of the bank for businesses.
Ms Chong joined the bank in 2004 initially to help manage Singapore customers seeking to embark on cross border real estate projects in Malaysia before moving on to set up a new contract finance business model to tap into the bumiputra SME market. She was then appointed Head of the Public & Institutional Department in 2007, managing Government-Linked and Bumiputra portfolios.
She began her career in 1992 at RHB Bank, serving first as a graduate trainee, and then at the Syndication Desk, before moving on to manage foreign Taiwanese & American multinationals. She spent a further 7 years with Deutsche Bank as Senior Relationship Manager, managing German and American multinationals.
She holds a Bachelor of Commerce from Australian National University and attended the Executive Development Program from the Wharton School, University of Pennsylvania, USA; and ESSEC Business School, France.
Ms Chong is a Chartered Banker, Asian Institute of Chartered Bankers and a member of the PayNet Bank Advisory Committee.
Ms Doreen Keng Chun Ching joined OCBC Bank in 2011 as Head of AML before being appointed Head of Regulatory Compliance in 2012 and Chief Compliance Officer in 2017.
She oversees and manages the compliance risk of the bank, and draws from over 24 years’ career experience in audit and compliance.
She started her career at Arthur Andersen & Co before moving to banking in 2000.
Ms Keng holds a Bachelor of Business with a double major in Accounting and Finance from University of Technology, Sydney. Her professional qualifications include being a member of CPA Australia and MIA, Certified Compliance Officer (American Academy of Financial Management), Certified Professional in AML/CFT (International Compliance Association) and Chartered Banker, Asian Institute of Chartered Bankers.
Ms Saw Poh Hoon was appointed Head of Strategy and Transformation Office in October 2023 to oversee the continuity and execution of key strategic transformation initiatives of OCBC Malaysia.
She joined the Bank in 2012 as Head of Capital Management, reporting to the Country CFO, to oversee the Bank’s capital management and reporting function. Thereafter, she joined the CEO’s Office in 2018 to support the country CEO in managing the day-to-day operations of the office. This included seeing to the Bank’s strategy formulation and execution.
Prior to joining OCBC Bank, Ms Saw worked in external audit, where she spent close to 9 years, achieving the position of Senior Manager with KPMG Malaysia. In 2008, she undertook a posting to Birmingham, United Kingdom, for two years where she gained exposure to diverse cultures, accounting practices and business environments.
Ms Saw is a Chartered Banker, Asian Institute of Chartered Bankers (AICB) and a fellow member of the Association of Chartered Certified Accountants (ACCA).
Mr Stantley James Tan Boon Teck has been Head of Global Markets (previously known as Global Treasury) since 2017 and is responsible for the bank’s strategic risk-taking activities, treasury customer sales and investment product coverage, and overseeing liquidity management. He has 28 years of experience in the treasury and markets businesses, 22 of which were in Malaysia, and the other 6 in various senior markets roles and positions at Citibank in Singapore, Japan and Korea. Prior to OCBC Bank, he was Country Treasurer & Head of Markets for Citibank Berhad and then Country Treasurer & Head of G-10 Risk Treasury for Citigroup Japan where he was responsible for liquidity management, banking book risk taking and operationalisation of the single treasury platform in Japan. While in Citibank Singapore, Mr Tan was Regional Co-Head of Asia Risk Treasury, with oversight for Citi's money market and bond investment desks across Asian emerging markets. He started his career in Malaysian French Bank (now Alliance Bank).
Mr Tan holds a Bachelor of Science in Business Administration from University of Arkansas, Fayetteville, majoring in Finance & Banking. He has been a committee member of the Malaysian Financial Markets Association since 2015 and has served in several financial industry working groups including Bank Negara Malaysia’s Financial Markets Committee.
Mr Jeffrey Teoh Nee Teik is responsible for building the wholesale banking practice of OCBC Bank, aiding customer growth both domestically and regionally. His role includes overseeing the Corporate, Commercial, Financial Institution and Transaction Banking segments of the Bank.
Mr Teoh joined the Bank in 2003 initially to lead the Enterprise Sales & Marketing team, but later became the catalyst for transforming its commercial banking business as well. In 2007, he was promoted to Head of Commercial Banking before taking on the additional responsibility of leading the Large Corporates team as well in 2014.
In all, Mr Teoh has spent more than 28 years in various banking roles at both local and foreign banks. His early experience drew from a corporate banking role at a local bank, which was followed by an 8-year stint at an international bank covering roles in transaction banking that ultimately led to his heading up the commercial banking business development role there.
Mr Chan Kok Leong was appointed Head of Emerging Business in October 2023, after serving as an integral part of the division since joining the Bank in 2006. He was one of the pioneers in developing the retail SME lending model and scorecard as well as in building the portfolio management framework for the business. Mr Chan was also a key contributor to regional initiatives, supporting the development of the SME business in OCBC NISP and OCBC Wing Hang.
In his previous role as Head of Digital Banking since 2020, he led the digital transformation of the SME Business and successfully oversaw the launch of the first digital business account for SMEs complete with e-KYC (electronic Know-Your-Customer) and OCBC eBiz Account-i, the first Islamic digital business account for SMEs, and implemented robotics solutions to automate the workflow in customer onboarding and business compliance. He would later expand his role to include oversight of Data Analytics in Malaysia supporting the regional network of Global Wholesale Banking divisions.
Prior to OCBC Bank, Mr Chan worked at KPMG, Citibank and RHB Bank in various capacities but each with a focus on SMEs.
He holds a Bachelor of Economics (Accounting) degree from La Trobe University, Melbourne.
Ms Tan Ai Chin joined OCBC Bank in 2003 and has more than 30 years of experience in investment banking and corporate banking activities.
She oversees client coverage for OCBC Bank’s top tier GLCs/conglomerates and spearheads the bank’s services in loan syndication, capital market, project & structured finance, financial and M&A advisory services, Islamic and sustainable finance.
Prior to OCBC Bank, she was Head of Debt Origination, Global Financial Markets at RBS Bank Berhad and served as General Manager & Department Head, Capital Market & Structured Finance at Maybank Investment Bank Berhad.
Ms Tan holds a Bachelor of Economics majoring in Business Administration from University of Malaya and is a Chartered Banker, Asian Institute of Chartered Bankers (AICB). She is a Director of BOS Wealth Management Malaysia Berhad and Chairman of its Investment Committee, and a Director of OCBC Capital Malaysia Sdn Bhd. Ms Tan is also a member of the Environmental, Social & Governance Sub-Committee of the Association of Banks in Malaysia (ABM).
Mr Chew Siew Khing joined OCBC Bank in 2017 as Head of Accounts, Payables and Receivables and was appointed Head of Transaction Banking in 2023. He has more than 18 years’ business and transaction banking experience, particularly in sales and product development.
In his current role, Mr Chew oversees cash product management along with product development and enhancements to aid customers’ buying and selling journeys domestically and regionally.
Prior to joining the Bank, he was Vice President of Working Capital Solutions for Group Transaction Banking at Maybank, where he helped SMEs, multinational corporations and large corporates gain access to products and services aligned to their foremost banking needs.
Mr Chew holds a Bachelor’s Degree of Business from University Technology of Sydney (UTS), Australia.
Ms Kok Lai Ching joined OCBC Bank in 2007 as Lead Human Resource Relationship Manager before assuming her current role in 2016.
She has more than 33 years of experience spanning almost all human resource functions.
She was attached to group human resources at RHB Capital Berhad prior to joining OCBC Bank.
Ms Kok holds a Bachelor of Economics from the National University of Malaysia.
Mr Victor Ong was appointed Head of Internal Audit Malaysia in 2018, after earlier serving as Head of IT Audit Malaysia since 2012.
Prior to joining the bank, Mr Ong worked for 16 years at Standard Chartered Bank Malaysia’s Group Audit and Financial Crime Risk departments. His last position there was as Head of Financial Crime Risk with responsibility over internal fraud investigation, anti-money laundering and counter financing of terrorism. He had also managed a technology audit portfolio and took up a project management. Prior to Standard Chartered Bank, he worked at Deloitte & Touche Singapore and Maybank Malaysia in information technology audit.
Mr Ong holds a Bachelor of Computer Science from University of Technology Malaysia and Master of Business Administration (International Business) from University of New England, Australia.
Mr Julius Evanson has been Head of Brand & Communications (previously, Corporate Communications) of OCBC Bank since 2004, with responsibilities covering internal and external communications, customer advocacy and feedback trends management.
Between 1997 and 2002, he was Head of Group Communications of PhileoAllied Berhad, after having earlier served as a communications consultant at Edelman Public Relations Worldwide Sdn Bhd since 1989.
Mr Evanson holds a Bachelor of Communications from Universiti Sains Malaysia, Penang, and a Master of Arts in Theological Studies from Regent College, Vancouver, Canada. He is a Certified Expert in Sustainable Finance (Frankfurt School of Finance and Management, Frankfurt, Germany).
He sits on the Steering Committee of the Financial Industry Collective Outreach (FINCO) and serves as chair of its Disaster Relief committee.
Ms Jocelyn Tan Nee Nee was appointed Head of Operations & Technology on 1 March 2023 to oversee the strategic initiatives of the bank’s operations, develop new business capabilities and maintain a secure banking environment. She has over 30 years of experience in Operations Management and Credit Processing.
After joining the bank in 2004 as Head of Card Operations, Ms Tan went on to assume the role of Head of Loan Operations in 2011. In 2015, she became Cluster Head for Consumer Banking, Operations & Technology, to oversee the processing functions and technology solutions strategies within the cluster. In 2020, she expanded her portfolio to manage the Treasury cluster. Over the years, she has overseen major strategic initiatives, and rolled out several new applications whilst establishing a strong culture of risk management.
Prior to OCBC Bank, she worked at RHB Bank, Citibank and Hong Leong Bank, where she was involved in credit processing functions and new system implementation.
She holds a Professional Degree in Business Management from the Institute of Chartered Secretaries and Administrators (ICSA), United Kingdom.
Mr Hong Hee Loon was appointed Head of Technology in 2022 to oversee the gamut of the Bank’s Information Technology (IT) needs including capability building, application engineering, services and information security.
He joined the Bank in 2007 and has served in various leadership capacities, most notably in technology solutions, projects and systems delivery. As IT Programme Manager, he played a key role in the successful implementation of the Bank’s Core Banking System Standardisation Programme.
Prior to OCBC Bank, Mr Hong worked, since 1997, at Hong Leong Bank in a variety of functions covering systems implementation, design and architecture, development and maintenance.
A Bachelor of Information Technology in System Science and Management graduate from Universiti Kebangsaan Malaysia, he also holds a Master of Business Administration from Singapore Management University. Mr Hong is a Director of e2Power Sdn Bhd.
Ms Linda Lai Pai Leng has been Head of Reporting for OCBC Bank and OCBC Al-Amin since 2022 and brings with her over 30 years of banking experience.
She joined the bank in 2004 as Head of Business Services before becoming Head of Group Procurement in 2006 to oversee procurement initiatives in Singapore and Malaysia. In 2014, she oversaw the Service Management team of the Operations and Technology division to drive quality and service excellence initiatives. In 2016, she took on the role of Head of Reporting Management Office where she spearheaded initiatives to improve the statistical reporting standards of the bank before taking on her current role.
Ms Lai started her banking career in marketing of consumer products before moving on to credit & marketing and then branch operations at her previous banking institutions.
She sits on the Board of Directors of Malaysia Nominees (Tempatan) Sendirian Berhad and Malaysia Nominees (Asing) Sendirian Berhad.
Ms Lai has an MBA from University of Abertay Dundee and a Bachelor of Horticultural Science from Universiti Putra Malaysia. She is a Chartered Banker, Asian Institute of Chartered Bankers.