Login to online banking via PC / desktop
a) Go to this page https://internet.ocbc.com.my/internet-banking/
b) Enter your Username and Password (which we gave you when you signed-up)
c) You'll then be asked for a one-time password (OTP) which will be sent to you either through
SMS or hardware token, depending on the token option which you have signed up for
If you have any questions about your token or logging in, call us at 03 8317 5000.
You can also access via our mobile banking apps available for the iPhone, iPad or Android devices. Alternatively, you can visit us at https://internet.ocbc.com.my/internet-banking/ on your smartphone’s browser.
We do not encourage the access of online banking using a public or shared PC as you’re more exposed to malicious programmes or viruses.
Check that you have the recommended browsers and screen resolution:
If you are accessing online banking through a local area network, please check that it allows secured transactions through the Internet.
If you are still unable to login or if you encounter an error message: "The page or file cannot be found. The address of link may be invalid or outdated.", please call us at 03 8317 5000.
For BlackBerry devices, please check that you have set "Internet Browser" as the default browser on your BlackBerry device.
To configure:
Go to our online banking page at https://internet.ocbc.com.my/internet-banking/
Select option "I have forgotten my Password!” and follow the steps to reset your Password.
Go to our online banking page at https://internet.ocbc.com.my/internet-banking/
Select option “Forgot Login ID/Password?” and follow the steps to reset your Password.
Alternatively visit any OCBC ATM to reset your Password. At the ATM,
Please check that you have enabled JavaScript on your BlackBerry Internet Browser.
To configure:
a) Go to “Menu” > “Internet Browser”
b) Click on “Menu” > “Options”
c) Select “Browser Configuration”
d) Check “Support JavaScript” and “Allow JavaScript popups”.
You are advised to clear your browser cache before entering URL https://internet.ocbc.com.my/internet-banking/. To clear cache, go to “Menu” > “Internet Browser” > “Options” > “Cache Operations” > clear “Content Cache & Cookie Cache”.
2-Factor Authentication (2FA) is a security measure that provides greater peace of mind when you bank online, you can choose to log in using SMS or Hardware token.
These are the recommended browsers and screen resolution:
It may be due to your internet service provider, local area network or our system.
Check that you have the recommended hardware and software requirements specified below:
Your browser may not be able to process JavaScript. To enable JavaScript:
Internet Explorer
Mozilla Firefox
Google Chrome