For information on the documents required, you can log on to EPF’s website www.kwsp.gov.my

You can either call Contact Centre or complete the Service Request LSD002A form.

You can either call Contact Centre or complete the Service Request LSD002B form.

Please refer to the fees and charges document here

You will receive the bank statement within 8 working days after the Bank receives your original request, duly signed.

You can collect your bank statement at any OCBC branch or you can request to have us send it to your mailing address. A charge of RM25 for courier delivery will be debited from your loan account.

We are unable to process the request on the same day. We will forward the security documents within 8 working days after the receipt of your original signed request.

We will not have the original SPA if the title has already been issued when you applied for the loan. If you have lost your original SPA, please obtain a certified true copy from the SPA solicitor.

Please apply the Housing Loan monthly instalment withdrawal if you wish to utilise the EPF fund for instalment payment.

No. Please apply for yearly (lump sum) withdrawal. The proceeds will be credited as capital repayment.

You can apply for the bank statement to facilitate your EPF withdrawal.

If your loan account has 2 borrowers, either one may apply.

Only the borrower can apply for the bank statement.