We have put in place precautionary measures to protect the health and well-being of our customers and staff while ensuring the continuity in our services and operations.

The health and well-being of our customers and staff are of paramount importance to us. With the evolving situation regarding COVID-2019, we have put in place precautionary measures at our offices and branches as we continue our services and operations.

• Our branch operating hours are now back to normal.
  • Personal Banking: 9:30 a.m. - 5:00 p.m.
  • Counter Services: 9:30 a.m. - 4:00 p.m.
  • Self-Service e-Lobby (ATMs and Deposit Machines): 24 hours
  • Click here for the complete branch listing.
• All our cash and trade services cut off times are now back to the normal pre-MCO times. Click here for full details.
• We are screening the temperature of anyone coming into our banking halls to ensure there is no spread of Covid-19 here. They will also need to fill out health and travel declaration forms confirming they do not pose a risk as outlined by the Ministry of Health Malaysia. Those with a fever or other symptoms of being ill, or who have recently travelled to high-risk countries, will be denied entry.
• We are cleaning and sanitising our branches and offices daily to keep everyone safe, with hand sanitisers continually available for our customers and staff to use.
• We are monitoring the health of our staff, especially those who come into frequent contact with our customers, to ensure only those who are well come in to work.

We encourage customers or visitors who suspect they may have been exposed to the virus or who are feeling unwell to seek medical care promptly.

We will continue to monitor the situation closely and act accordingly in the best interests of our customers and employees.