You might receive a message stating your Java version is out-of-date when you try to access Velocity via Windows 8 and Java version 7. If so, please follow the steps *<here>
Please call our Customer Service Officers at 1300 88 7000 if you continue to encounter difficulties. Thank you.
- updated on 18-Nov-14
You may have received our letter advising you to activate Velocity@ocbc if you want to continue using this service. Should you have problem activating your Velocity@ocbc, please click on this link for help: http://www.ocbc.com.my/business-banking/help-and-support/login-to-velocity-ocbc.htmlOr call our Customer service at 1300 88 7000 (within Malaysia) or 603 8317 5200 (outside Malaysia) from 9.00am - 6.00pm (Monday - Friday)
-updated on 10-Nov-2014
A new Java patch for the Java browser plugin has been released by Oracle.
If you get a message informing you that your Java is out of date, select <Update> to upgrade your Java to the latest version.
If you have problems logging into Velocity@ocbc after upgrading / installing Java, you may do this:
1. Go to Start >> Settings >> Control Panel >> Java
2. Click on Security >> Edit Site List >> Add https://bbmy.ocbc.com/
3. You can follow the steps in <here> (for windows) and <here> (for MAC).
For assistance, please call our Business Banking Commercial Service Centre at 1300 88 7000 (within Malaysia) or 603 8317 5200 (outside Malaysia) from 9.00am - 6.00pm (Mondays - Fridays)
-updated on 23-Oct-2014
Effective 2nd January 2015, an additional charge of 50 sen for processing will be levied for every cheque issued in addition to the stamp duty of 15 sen.
We encourage you to avoid this additional charge by using Interbank GIRO via online banking that costs only 10 sen per transaction.
Please click here to find out more on the guidelines from The Association of Banks in Malaysia (ABM) website.
-updated on 17-Jul-2014
The information from the Payment Details field when making Internal Funds Transfers (IFT) and Own Account Transfers (OAT) will appear in the recipient’s statement. In light of this, we encourage you to limit the information in the Payment Details field to that which is necessary, leaving out anything deemed sensitive or irrelevant to the recipient.
-updated on 14-Mar-2014
From 1 March 2014, we will not be calling our customers to notify them on cheques that have been deposited into their accounts but returned. Instead, we will courier the documents (IRD/RCA) that contain the images of these returned cheques to our customers’ mailing addresses at a cost of RM10 per document to be charged to the deposit-accounts.
For your convenience, sign up for our internet banking where you can check the status of all cheques deposited into your account.
- updated on 06-Feb-2014