OCBC OneTouch is the mobile banking application that allows you an easy,quick and secure access to your account information. It uses the phone fingerprint authentication feature where you place your finger on the fingerprint scanner to view basic account information without logging in to Mobile Banking.

OCBC OneTouch is available on the OCBC Mobile Banking application on iPhone and Android phones. You can download or update to the latest OCBC Mobile Banking application for iPhone from the App Store and for Android phones from the Play Store.

The service is available on iPhones with at least iOS8, and Android platforms with at least Android 5.1 Lollipop. To protect your financial information, jail broken devices are not supported.

OCBC OneTouch is protected by the authentication of your fingerprint which is a unique and secure source of identification. To activate the service, you do a one-time activation using your mobile banking Login ID and Password. Thereafter, you only need to place your finger on the home button to view your account balances and transaction history. You will notice that your account numbers will be partially masked, revealing only the last 4 digits of the account number.

The app does not store any account numbers, balances or other related information on the phone. To perform banking transactions other than balance enquiry, customers may log in to Mobile Banking using their Login ID and Password.

For security reasons, each customer can only activate OCBC OneTouch on one phone at any point in time.

Yes, simply activate OCBC OneTouch on your new phone. The OCBC OneTouch service on your old phone will be deactivated automatically.

To deactivate OCBC OneTouch, you can do so via the settings icon at the bottom left on the OCBC OneTouch page.

No, this service is free of charge.

Yes, you can use any finger that you have registered in your phone to access OCBC OneTouch.