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Beware of Scam Adverts with Fraudulent Application (App) Schemes

Scammers are getting creative with new tricks like hiding behind fake advertisement, where they invite people to download an Android Package Kit (widely known as APK file). When victims buy or engage their services, the scammers get to work to steal the victim’s banking credentials. Do not download or install unknown APKs to safeguard your device.

HOW DOES THE SCAM WORK?

Scammers pretend to be online sellers seeking to sell products at a discounted price. Upon clicking the scam advertisement/promotions on social media, victims receive a download link (commonly in APK format) via chat/email inbox for them to supposedly make a payment, which ultimately goes to the scammer.

During the installation process, the new app will request certain mobile device permissions which includes the SMS services.

When the victim attempts to make payment from the app, they will be directed to a fake lookalike bank webpage that allows the scammers to obtain the victim’s bank account details when the victims key in their login credentials into it.

As scammer gains control of the login credentials and the SMS service, they are now able to perform illegal transfers unknown to the victim.

FALLING VICTIM TO A SCAM

What to do if you fell victim to a scam?

Proceed to lodge a police report if your bank account has been compromised by fraudsters. You can also immediately block your account online from our web login page/mobile app.

Call us at 6‌0‌3‌ 8‌3‌1‌7‌ 5‌2‌0‌0‌

If you receive any phone calls, SMSes or e-mail notifications, alerting you to unknown transactions within your account.
If you suspect that a fraudulent activity has occurred on your account. This includes your OTP or account details being compromised. We will assist by suspending your account temporary.

For more safe banking tips, please visit OCBC Malaysia Business Banking Security Advisory page.

ALWAYS BE VIGILANT


Never click on suspicious links or download applications or APK files from untrustworthy sources. Always check the app’s permission status for accessing SMS and personal data. Beware of phishing attempts that use the OCBC Bank name. Access the Bank’s webpage by keying in the URL. Only download apps from trusted platforms like Google Play or Apple Store.