Phone Banking

Skip the queues with
free self-service
phone banking

  • 24-hour self-service phone banking
  • Access information from anywhere in the world
How to apply

Wide range of banking services 24 hours a day

Account enquiries

Quick access to account balance and transactions of current, foreign currency call and chequing accounts

  • Balance enquiry
  • Recent account activities enquiry
  • Statement requests
  • Cheque issued status enquiry
  • Stop cheque request
  • Cheque book request
  • FPX Direct Debit
  • OCBC loan payment

Show more

Fees & charges

  • Free service for all OCBC account holders
  • Standard call charges apply for local or international calls
  • View full list of fees

How to apply

To apply for Phone Banking, you should have an existing OCBC current account
Download and complete the application form

Download application form (ENG)


Download application form (BM)

Submit to your nearest branch

Locate us

Need help?

1300 88 7000

(within Malaysia)

(603) 8317 5200

(outside Malaysia)

or contact us online