Help & Support - Telegraphic Transfer (Inward) | OCBC Malaysia

Help & Support

Payments and Transactions - Telegraphic Transfer (Inward)

FREQUENTLY ASKED QUESTIONS
  • Check receipt of funds

    For Corporate Customers:

    Call BB Commercial Service Centre at 1300 88 7000

    • Enquire Velocity

    For retail customers:

    • Call CFS Contact Centre at +603 8317 5000
  • Charges for inward IT

    A service charge of RM10 applies for all inward telegraphic transfers.
  • Cut-off time for payment processing

    RM Inward Telegraphic Transfer

    Crediting to RM Current and Savings Account.

    • Payments received before 5.00pm will be processed and credited to customer's account within the same business day.

    Foreign Currency Inward Telegraphic Transfer

    Crediting to RM Current and Savings Account*:

    • Payments received before 5.00pm will be processed and credited to customer's account within the same business day.

    Crediting to Foreign Currency Account*:

    • Payments for all foreign currency account received before 5.00pm will be processed and credited to customer's account within the same business day.

    *subject to selected foreign currency cut-off time.

  • Rate at which incoming funds are converted

    We will use the Buying TT rate to convert your incoming funds.
  • Get transaction advices for Inward Remittance

    Yes, we will send you a computer generated advice with the transaction details. The advice will be send to you via normal postal service on the next working day.