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Phone Banking

OCBC Phone Banking answers all your banking queries and allows you to access your OCBC Bank account and manage your funds with a simple phone call. This round-the-clock service allows you to bank anytime, anywhere, at your convenience. No queues. No hassles.

Just call 1-300-88-5000 (within
Malaysia) or 03-8317 5000 (outside Malaysia) to access your accounts via our self-service OCBC Phone Banking. The step-by-step instructions are simple and easy to follow.                            

 

Next Steps : 
  Self-Service OCBC Phone Banking allows you to do the following:
Banking Services :
 Account Balance Inquiry
 Funds Transfer (within own OCBC Savings and Current account)
 Payment to Loan account
 Payment to Credit Card, iQ Card or PowerCredit
 Payment to Utility Bills
 MEPS InterBank GIRO (IBG)
 Cheque Status Inquiry
 Stop Cheque
 Cheque Book Request
 Statement Request (Current account)
 Change Telephone PIN (TPIN)
Credit Card, iQ Card or PowerCredit Services:
 Current Balance, Statement Balance and Recent account activities
 Card Statement Request
 Credit Card or iQ Card activation
 Card Application status
 OCBC Reward Points Inquiry and Redemption
 Telephone PIN (TPIN) Creation
Rates information:
 Foreign Exchange Rate
 Foreign Currency Deposit Rate
 OCBC Base Lending Rate
 Ringgit Malaysia Deposit Rate
 Islamic Banking Profit Rate
  All that you need to experience OCBC Phone Banking Services is:
 A PhoneCode
 A Telephone PIN
 A Telephone
  How to apply a PhoneCode & Telephone PIN:
 Visit your nearest branch today to apply for a PhoneCode and Telephone PIN
 Here is our OCBC Phone Banking guide. Just choose from the available options- it is that easy.

If you require further assistance, please call 1300-88-5000 or 03-83175000 (outside Malaysia) to speak to our Customer Service Officer.

  Next Steps
 Contact Us
 Visit Our Branch
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